Tell me about Trader Joe's canned food!

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crazy4strays

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The cans looked normal to me. I don't have a scale, though, so I haven't weighed them. It'd be helpful if you could post a picture later.
 

missmimz

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I'm having a slight issue with my Tractor Supply 4Health 5.5 ounce cat food. 

The cans are not full.  I tried to take a picture but it didn't come out.  I thought the first few were a fluke but they weren't.  My digital scale shows that, on average, their "5.5" ounce cans are running about 4.40 ounces.

Sometimes over a quarter of the food is missing.

Have any of you experienced this?
I notice this with the Merrick LID foods, they def don't have 5.5oz of food inside. 
 

ellag

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I'm having a slight issue with my Tractor Supply 4Health 5.5 ounce cat food. 

The cans are not full.  I tried to take a picture but it didn't come out.  I thought the first few were a fluke but they weren't.  My digital scale shows that, on average, their "5.5" ounce cans are running about 4.40 ounces.

Sometimes over a quarter of the food is missing.

Have any of you experienced this?
i would notify the company!
 

lavishsqualor

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I actually did, ellag, and they were incredibly good about it.  In ten minutes I had a three coupons for a case of free food!  They seem to think it's a mechanical issue with the gizmo that fills the cans.  I told them I'd take better photos because they want to know what the food looks like in the can.  For whatever reason, they claim that the photo will help them find the problem with the automation.
 

lavishsqualor

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So here's a few photos of what I'm talking about.  Naturally, this last can I opened was closer to being full than the others, but even so, it measured at only 4.9 ounces when it's supposed to be 5.5 ounces.

For whatever reason, it's REALLY hard to get a photo of the reading on my digital scale!
 

missmimz

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No the cans are smaller 4.75
I contacted Merrick last night about the issue, because again, the cans say 5oz not 4.75. They said they were unaware of any issues with the cans being underfilled but they wanted to send me some "replacement vouchers." Just an FYI for anyone else. 

I also just weighed my 4Health foods, both the Turkey and the Chicken, and they both came in at 5.25, so slightly under the 5.5 but not as low as the poster. 
 
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lavishsqualor

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Surely 4Health doesn't count the juice in their net weight, do you think?  Their food has some serious juice in it.
 

missmimz

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Surely 4Health doesn't count the juice in their net weight, do you think?  Their food has some serious juice in it.
That's a good question. I did weight it with the juices this morning. I have a really high end accurate food scale (my boyfriend uses it for coffee things) so I know it's accurate. 
 

lavishsqualor

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I think I'm going to call them back and ask.  I'll let you know.  And incidentally, thank you for weighing your food! 
 
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