I've mentioned on the Name Three Things thread that one of the clasps on my JS bag broke. There is a lifetime warranty on the bag (even though I bought it back in 1993) and they will honor that warranty. I am to ship the bag to them, they will replace the clasp (probably both clasps so they match) and ship it back to me. Free of charge. I offered to pay for the repairs because the bag is 22 years old, but he said no, they honor their warranty. If they can't fix it--and he knows they can as they have a lot of older stuff laying around--they will replace it with a bag as similar to my bag as they can. I have a large bag, almost like an attache case. They'd have to replace it with some kind of messenger bag, he thought. But he feels sure it can be fixed. He asked me what I wanted as a replacement and I said, "Nothing. I'd really like my old bag fixed!" He laughed and said they'd do the best they could.
That's pretty cool. Like I said, I bought it in 1993 and it's been through my college textbooks and all my planning stuff for work. I take it with me on vacation and it's always packed with stuff. Most women carry a purse. I carry a Jansport. It's a wonderful (if very old) bag.
Now if I can figure out how to go about without my bag for the next 3 weeks or so, life will be good.
That's pretty cool. Like I said, I bought it in 1993 and it's been through my college textbooks and all my planning stuff for work. I take it with me on vacation and it's always packed with stuff. Most women carry a purse. I carry a Jansport. It's a wonderful (if very old) bag.
Now if I can figure out how to go about without my bag for the next 3 weeks or so, life will be good.