Hannah the Hyundai has to go into the garage tomorrow. I can't get the remote starter to work (of course, now that it's really, really freezing outside, I have to go outside to start the car!). I called the local Hyundai garage and they flat-out refused to look at her. Told me to take it back to where I bought the car. I bought Hannah with the remote starter and it's a Hyundai product....and the car is still well under warranty (not even 20,000 miles because I drove my PT Cruiser in the summer), even the starter is under warranty. But he refused anyway....told me he didn't want to deal with it. Nice, huh?
So I called the dealership where I bought the Tucson and they're going to look at it. They also said that the local dealership HAS to look at it; they don't have a choice. So we're taking the car down to where I bought it Saturday morning to see what's going on with the remote starter and hopefully get it repaired. I may write to Hyundai after it's done with, just so they know what's going on. Not that they care, but at least I have a record.
I don't think the key fob battery went bad because it still locks and unlocks the car with no trouble. I don't know if the link between the fob and the car isn't working or what's going on. I would think that if the link wasn't working, the fob wouldn't lock/unlock the car either.
But I am not happy. I would have purchased the car from the local Hyundai dealership.....had they wanted to deal with me. But they didn't. When we went down to talk to them, I asked them if they had a Tucson on the lot that I could test-drive. The sales guy basically said, no, no Tucsons and they weren't going to bother to bring one in unless I agreed to buy it. Right then and there. Well, that's just ridiculous; who in their right mind would agree to buy a car without even seeing it? But the sales guy was perfectly serious. He didn't want to bother with me unless I was serious about buying the car. Right then. Period. End of discussion.
But they've been doing all of the maintenance on the car. Oil changes, tire rotations, everything. I just had Hannah in at the beginning of December for her inspection at that garage. But now that I'm having a problem, it's "Nope, not gonna deal with it."
So we'll see what happens. If the dealership was closer (the one where I bought the car), I'd just have them do everything. But they're 90 minutes away. And like I said, I did give the local dealership a chance and they blew me off.
So I called the dealership where I bought the Tucson and they're going to look at it. They also said that the local dealership HAS to look at it; they don't have a choice. So we're taking the car down to where I bought it Saturday morning to see what's going on with the remote starter and hopefully get it repaired. I may write to Hyundai after it's done with, just so they know what's going on. Not that they care, but at least I have a record.
I don't think the key fob battery went bad because it still locks and unlocks the car with no trouble. I don't know if the link between the fob and the car isn't working or what's going on. I would think that if the link wasn't working, the fob wouldn't lock/unlock the car either.
But I am not happy. I would have purchased the car from the local Hyundai dealership.....had they wanted to deal with me. But they didn't. When we went down to talk to them, I asked them if they had a Tucson on the lot that I could test-drive. The sales guy basically said, no, no Tucsons and they weren't going to bother to bring one in unless I agreed to buy it. Right then and there. Well, that's just ridiculous; who in their right mind would agree to buy a car without even seeing it? But the sales guy was perfectly serious. He didn't want to bother with me unless I was serious about buying the car. Right then. Period. End of discussion.
But they've been doing all of the maintenance on the car. Oil changes, tire rotations, everything. I just had Hannah in at the beginning of December for her inspection at that garage. But now that I'm having a problem, it's "Nope, not gonna deal with it."
So we'll see what happens. If the dealership was closer (the one where I bought the car), I'd just have them do everything. But they're 90 minutes away. And like I said, I did give the local dealership a chance and they blew me off.
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