Wellness Cubed Tuna Canned Cat Food

cocodrea

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Hi cat fam. Happy holidays!! I am still in disbelief and a little heartbroken. I have been feeding my Smokey Wellness since I first got him. I was adamant when I got him about feeding him the best natural grain free canned food I could find cause I wanted to keep him healthy. Long story short I recently started him on adult food and when I went to feed him this morning I found a worm in his food. I am so upset with myself because I started feed him the can of food last night why didn't I see it then :'(. I know this may seem minor but its a big deal to me. When I called Wellness they acted like they could care less. My faith in this brand is so shaken now. :(
 

fhicat

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 I know this may seem minor but its a big deal to me. When I called Wellness they acted like they could care less. My faith in this brand is so shaken now.


This is not minor - it's a big deal to any of us. Sorry to hear that. I used to feed Wellness and haven't ran into troubles. It sucks that they are being mean about it. Can you escalate your complaint? Perhaps the person you spoke to just have poor CS. 
 

peaches08

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There may only have been one worm in the container, hence you didn't see it? I've had barn cats play/eat worms, so maybe it isn't that terrible a thing but I certainly understand why you're upset and concerned. And Wellness should be more concerned as well. That's a lot of money to spend on pet food that is now questionable.
 
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