My vet's negligence resulted in a hernia after her spay!

Nicole Rome said:

I have two twin kittens, both female, both spayed at the same time. One of the two, Pinkie Pie, developed a hernia a few months after the surgery. The hernia was pretty small at first but as it got bigger, my concerns grew. Last week I went in the Banfield and scheduled an appointment for them to do a check up and see how much it would cost for hernia repair. I expressed my concern that I believed the muscle wall was not sutured properly resulting in a weakness and eventually a tear. My vet told me that I had no proof that that's what happened. After much arguing the owner agreed to pay half and I would pay the other half. Why should I pay for a surgery because of their neglect?! They were originally going to charge me over $600 for the repair but I was able to get them to reduce it to $226. Pinkie Pie never had a hernia before the spay and if there was a tear they are required to tell me and repair it at my request. I have contacted Corporate Banfield and hopefully we can get this resolved.

Pinkie Pie is in her surgery room as we speak, please pray for a safe and quick
recovery.

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Nicole Rome said:

*UPDATE*

Pinkie Pie is doing wonderful, she is off her meds and excited to get back to playing. After contacting Corporate at Banfield they reduced my payment to $166. They told me they had made an incision too close to her naval and since it was already thin muscle that it began to tear after her spay. She didn't have any organs protruding luckily, just a little fat. (she's nearly 10lbs at a little over a year old, not surprising) 

Thank you all for the good vibes and prayers! :heart2:

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MServant said:

Great news that Pinkie Pie is healing well and making a good recovery.  Back to playing is always a good sign.      Shame they didn't wave the whole bill but I have nothing to go on for that, no experience.  

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