Last night I had my first customer accident that I had to deal with. I was actually on my dinner break when it happened. I usually stay at work for lunch...too hard to go back after spending an hour at home. Anyway, I heard someone page a Code White (accident) in the parking lot. I just jumped up...didn't care that I wasn't on the clock. I was afraid it was a child that got hit by a car...so many things running through my mind at the time. I was worried on the way to the parking lot that "What if I need to do CPR?". I'm certified, but I've never had to do it. Honestly, I hope I won't ever have to use those skills but it's a good idea to keep up on them.
I got to the scene and my body instantly had goosebumps! I seen a pair of legs on the ground and I ran like I've never ran before! I found an 85 year old woman laying on the ground bleeding from the back of her head. There was a lot of blood...which I'm not very good with. Thankfully someone called 911 before I even got there and within 3 minutes we had EMT's and cops everywhere. I ran inside & got towels since she had blood all over her hands. I just remember looking down at her & she tried to smile...as if she was thanking me with out saying any words. I just bent down & told her that everything was going to be alright. She was worried about her groceries in her car & we told her we'd keep them in our fridge so they wouldn't spoil. She was so grateful for all that we did for her. We're not sure what happened since there weren't any witnesses & she wasn't in the right state of mind or body for us to ask any questions like that. We just wanted her to get checked out ASAP...we'll ask questions later. Apparently she must have tripped or lost her balance & cracked her skull on the pavement. That had to be so painful!
I didn't hear how she is doing today. Now that the new Patient Privacy Laws (HIPAA) are in affect, we can't even call the Hospital to find out if she was admitted. I just pray that she's ok and that nothing serious was wrong.
Please say a little prayer or send some healing vibes her way. I just couldn't help but think of my Grandma during this. I would just hope and pray that if this would happen to my Grandma, people would go out of there way for her.
I got to the scene and my body instantly had goosebumps! I seen a pair of legs on the ground and I ran like I've never ran before! I found an 85 year old woman laying on the ground bleeding from the back of her head. There was a lot of blood...which I'm not very good with. Thankfully someone called 911 before I even got there and within 3 minutes we had EMT's and cops everywhere. I ran inside & got towels since she had blood all over her hands. I just remember looking down at her & she tried to smile...as if she was thanking me with out saying any words. I just bent down & told her that everything was going to be alright. She was worried about her groceries in her car & we told her we'd keep them in our fridge so they wouldn't spoil. She was so grateful for all that we did for her. We're not sure what happened since there weren't any witnesses & she wasn't in the right state of mind or body for us to ask any questions like that. We just wanted her to get checked out ASAP...we'll ask questions later. Apparently she must have tripped or lost her balance & cracked her skull on the pavement. That had to be so painful!
I didn't hear how she is doing today. Now that the new Patient Privacy Laws (HIPAA) are in affect, we can't even call the Hospital to find out if she was admitted. I just pray that she's ok and that nothing serious was wrong.
Please say a little prayer or send some healing vibes her way. I just couldn't help but think of my Grandma during this. I would just hope and pray that if this would happen to my Grandma, people would go out of there way for her.
