Anyway my problem is we bought a family car with dh's small redundancy pay as we just could not afford the fuel costs of the other one.We bought it on 30th december,went for a drive in it the next day driving away happily when all of a sudden the turbo cut out,had to pull over re-start the car and carry on.It kept doing it,so we went straight back to where we got it from.He said he would get it booked in to have a look at it,it required diagnosing as its all electrics.Ok so 3 days passed,finally he said he had got hold of an auto electrician who would come to our house,wow or not so wow,the auto electrician phoned and said my dh had to take the car to him and we had to pay?? Phoned the car dealer up up he said oh no the wrong auto electrician phoned us,leave it with him. 2 days later phoned dh,can you come down now the auto electrician was here.He did and it came back with a number of codes which means it could have been a number of things causing the problem.
He then decided to get it booked into ford a week later as they might be able to tell us more.They just did the same and it came back with the same codes but they did tell us what it might be a few things.So the dealer who is not a qualified mechanic ordered some different parts and set about trying to put them on himself and adjusting the turbo wast gauge. I was not happy with this. This failed to rectify it still so he then said he would take it to a diesel specialist as it may be the injectors. 4 days later eventually phoned,dh again had to do all the running and take the car down himself.He promised he would lend us a car,he didn't. I rung him and he said give me an hour I'll ring you back,he didn't.2 days later he rung back to say he would pich dh up to go and get the car.
This garage also couldn't find a fault. We started digging around to find a bit out about the car,he told us it came with service history,it has none.he told us it was from a private sale,he lied he bought it from auction. Ok so he did try and get it repaired we have to give him that but this guy is not honest. He has now run out of ideas and said he will give us a refund and our old car back,brill.So I rung him friday and sad can we arrange the refund as dh wants to find another car,oh no he said I have no money???what??? Ok so when will you have money?He said 3-4 days as he was waiting for a card payment to clear. I rang him yesterday and he said oh no still have no money,I can't magic it out of thin air. I have phoned trading standards,citizens advice and all the rest so know our legal rights.I told him that I had and he said whatever,I told him I had cancelled the insurance on the car-I have but we have until the end of the month as have paid this months,he rang my dh back and said if there is no insurance on that car u had better be careful as if anything ahppens to it the ball is in your court. Ok alarm bells ringing. We moved the car to mum in laws last night out of the way,good job I have a car but its too small for us all to fit in.
I rang him today day 5 he still has no money and now he said it takes 7 days for card payment to clear,sorry but I wasn't born yesterday,I said you told me 3-4 days,he said I do not have to justify the way I run my business to you Ruth and what do you want me to do stay up all night watch my bank and phone you on the 3rd hour when cash goes in?OMG I am fuming,how dare he,we have a car that is dangerous as it cuts out and he offered the refund and now he is fobbing us off. He left it at he would phone us in the next 24 hours.
We can't afford a court claim for this and its making me so ill,I just want to cry,I am so mad at him he is an arrogant,lying
