Originally Posted by allissa
It makes no sense, since they ask you what breed the cat is before they tell you how much it will cost.
So, basically they lie and tell you they will cover the cat and then you find out they don't? Something is wrong with this picture, I would say. That's why I didn't get pet insurance, I was looking into it, but what is the point if they lie and don't cover the expense?
I found it strange myself. I told him that Kionu's breed was indicated on my policy application and if Persians are prone to any specifc health problems, it should've at least been listed somewhere on the site or in the policy. His words were, "We ask everyone the breed of their animal. Normally, the animal's breed is not a main factor in policy approval, and it's basically a formality." I then asked him what conditions would be excluded and he said, "Eye infections and anything having to do with their respiratory system.".
Apparently, he had been working with the company for a few years, and was leaving to work for another insurance company. I guess he had a grudge on VPI and was turning away their customers. Who knows why he told me what he did. I'm just glad he did. Saves me a whole lot of money.
Another thing I found strange was when I applied for Miko's coverage, I listed his previous injuries (eye and foot trauma) and his dental cleaning. None of which were listed as exlcusions in his policy.