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Not getting *any* emails from the forum now.

post #1 of 10
11/6/11 at 1:21am
Thread Starter 

Ever since the new site came online, i have stopped getting all email notifications. Subscribed threads are set to 'immediate' notification, and there is nothing coming.

 

I also tried to change my email address, and got no confirmation of that either so i can't approve it.

 

it's a gmail account that my notices should be going to, and there is no records of any email at all.

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post #2 of 10
11/6/11 at 4:30am
I've reported this problem. Thanks! smile.gif
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post #3 of 10
11/6/11 at 5:28am
I'm having the same problem. JT, could you please change the "default for new subscriptions" setting to "daily digest" either through your account settings from your profile page or the "edit your subscriptions" page, and see if they are in agreement? You should be able to get a daily digest that way. "Immediately" doesn't appear to be working. When I set it that way, it jumps back to "Don't subscribe" after I click "save".
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post #4 of 10
11/6/11 at 1:06pm
Thread Starter 

it's interesting. the forum is not working correctly at all with emails.

 

I just got a digest, that has none of my subscribed threads. it shows me one update to a thread I've never even seen. so there's a prob somewhere.

 

For me it's a pretty big deal. I don't have time to come here all the time, so notifications are the only way I know someone has replied to a thread I start, or one i answer. :(

 

The glaring problem is that I changed my email address thinking maybe it was a problem with gmail. and when i did the notice with the link to approve the change never showed up either. so now not only do i not get emails, I can't even verify the email change, and am in limbo.

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post #5 of 10
11/6/11 at 1:08pm
Thread Starter 

by the way, it also shows me subscribing to two users. I did not set that either.

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post #6 of 10
11/6/11 at 1:16pm
Thread Starter 

just a tip here.

 

There's something annoying. when you're scrolling down a page the popover comes up with the user details when you're nowhere near the username. you're supposed to have to mouse over a username to see the popover, but in the css it's set incorrectly. WAY troo wide. It's set to 40%. meaning the div that is used to detect a mouse over on a username is using 40% the top-post-container class for a width. it shouldn't be that way.

 

The problem stems from this class:

.top-post-container ul.post-user-info {
    float: left;
    margin-left: 10px;
    width: 40%;
}

 

it's the unordered list for the usernames. it's found in this css:

 

http://www.thecatsite.com/mini/1320350979/commoncss_0.css?skin=0

 

 

FYI don't take this as a complaint, it's just a tip. There are always problems with new stuff like this, and I'm not at all familiar with this forum software

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post #7 of 10
11/6/11 at 1:25pm
Quote:
Originally Posted by fastnoc View Post

by the way, it also shows me subscribing to two users. I did not set that either.

Yeah, the "following" thing pulled over "friends" or "contacts" from the old TCS.
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post #8 of 10
11/6/11 at 2:25pm
Thread Starter 

that's no problem. It'll just take a little time to get used to the new format. If we can get the notification issue resolved I'm fine.

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post #9 of 10
11/6/11 at 10:43pm
Thank you so much for the feedback, including the CSS fix - very helpful! And thank you for your patience as well!
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post #10 of 10
11/6/11 at 11:28pm
Quote:
Originally Posted by fastnoc View Post

it's interesting. the forum is not working correctly at all with emails.

I just got a digest, that has none of my subscribed threads. it shows me one update to a thread I've never even seen. so there's a prob somewhere.

For me it's a pretty big deal. I don't have time to come here all the time, so notifications are the only way I know someone has replied to a thread I start, or one i answer. frown.gif

The glaring problem is that I changed my email address thinking maybe it was a problem with gmail. and when i did the notice with the link to approve the change never showed up either. so now not only do i not get emails, I can't even verify the email change, and am in limbo.

The way the subscriptions are set up, you're getting notifications for activity by the people you "follow". Could these be the threads you've never seen before? The way to stop that is by unfollowing these users (you need to get to their profile to do that).

Let me know if that helps smile.gif
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