Issues with Site Conversion to New Platform - Status Updates

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Anne

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This thread will be used to keeping track of known issues reported since the site conversion. It will be a locked thread.

Please keep reports coming in via this thread -
http://www.thecatsite.com/t/237835/questions-and-problems

Or, even better, by posting a new thread in the support forum here -
http://www.thecatsite.com/f/46/forums-how-to-and-faqs

Known Issues and Status Reports

Slow Site / Long Loading Time
As far as we can tell, the site itself is working as expected. However, some users may be experiencing slower than usual load time due to new javascripts and images being loaded for the first time. Once they are cached, the site should be faster for you.

Super Cat Usergroup Not Displaying
This is actually an issue with the badge, rather than the usergroup. Expect to get your super cat badge back soon.
Fixed!

Color Scheme Issues
We've had several complaints about the new color scheme being too bright. There is indeed an issue with one of the colors being brighter than what we used to have in the past (under the former default skin). We are working on turning that back into a darker color which will hopefully be easier on the eyes.
Fixed!

Seeing Just the First Post When Not Logged In
That is actually a bug that needs to be squashed. We're working on that and I'll update here as soon as it's resolved.
Fixed!

Quoting a Post Not Working When Another Member Has Added a Reply to the Thread
Another bug that is being dealt with these days. Will update here as soon as it's fixed.

Site Blocked on Work Computers
A couple of users have reported this issue. We're working with them to try and see what can be done.

Last Post on the Forums page shows "Private" for the New Cats on the Block forum
This appears to affect some users. It's a display issue, as the forum is still open to all. We're working on fixing this bug.
Fixed!

The :vibes: smilie is MIA
:vibes: that we get it back real soon! Fixed!


Extra Copies of Cat Pages

We have duplicate cat pages showing up in search results
Fixed!


Forums Showing "No Posts" Message on Forums Main Page

Under investigation. We could use more data, so if you catch it "in the act" and can capture a screenshot of the forums main page + the main page of the forums showing that message, please do! Thanks!


Tapatalk connection issues for some users

Looking for more info - if you're experiencing this, please PM me to let me know which phone you're using.

User Can't Change Avatars
This was a permission issue at the time of conversion. Fixed.
 
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