Ok, I had to do a call back at work Friday. Back ground, I work in a call center and if there are questions, we have to wait for the "higher ups" to make a decision, then we call the customer back with the answer.
So, I called with the answer to his question and this is how it went:
(the call connects and there is a god awful noise like some is being killed then a human voice)
cust: hello?
me: hello, may I speak with John Smith?
cust: that's me! (another god awful noise)..who are you?
me: My name is Hope and I'm calling from....
cust: Hey, thanks for getting back with me...(need to mention he has the cutest southern accent!)
me: We figured out your issue (and continued to explain, while the loud noises are drowning out every we say. I'm about ready to ask if I could call him back, because we aren't able to hear each other when he says....)
cust: Ma'am, I really hate to ask this, but could I call you back later on tonight? You see, I'm helping my prize cow give birth, and it's rather hectic and kind of messy.
me: no problem Sir, it sounds like you have your hands full!
cust: Ma'am, you don't want to know where my other hand is!
At this point I'm so flustered and trying not to laugh, my first response is:
me: well, git er done, and good luck! (its better than my thought of "just don't lose your cell phone in there!!!)
How's that for a professional closing! lol! I just hope they don't QA that call!
I have to say that is the strangest and funniest call I have ever had to make!
So, I called with the answer to his question and this is how it went:
(the call connects and there is a god awful noise like some is being killed then a human voice)
cust: hello?
me: hello, may I speak with John Smith?
cust: that's me! (another god awful noise)..who are you?
me: My name is Hope and I'm calling from....
cust: Hey, thanks for getting back with me...(need to mention he has the cutest southern accent!)
me: We figured out your issue (and continued to explain, while the loud noises are drowning out every we say. I'm about ready to ask if I could call him back, because we aren't able to hear each other when he says....)
cust: Ma'am, I really hate to ask this, but could I call you back later on tonight? You see, I'm helping my prize cow give birth, and it's rather hectic and kind of messy.
me: no problem Sir, it sounds like you have your hands full!
cust: Ma'am, you don't want to know where my other hand is!
At this point I'm so flustered and trying not to laugh, my first response is:
me: well, git er done, and good luck! (its better than my thought of "just don't lose your cell phone in there!!!)
How's that for a professional closing! lol! I just hope they don't QA that call!
I have to say that is the strangest and funniest call I have ever had to make!
