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Urgent Advice Needed! - Page 2

post #31 of 36
4/4/11 at 11:54am
I am glad this worked out okay for you. We got a phishing email today claiming to be from our credit card company. It looked legimate enough and included our first and last name and the last four digits of our credit card number. However I knew I had not provided them an email. When I called their customer service number, she told me to forward it to a special address for spoofing. Be careful, very careful and never click on anything in the body of that email.
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post #32 of 36
4/4/11 at 1:38pm
Thread Starter 
What worries me is that if the hackers obtained e-mail addresses & customers names, who's to say that they didn't get more personal information? They're saying nothing else was compromised, but how can they be sure?
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post #33 of 36
4/4/11 at 5:18pm
I, too, saw an article about Episilon in USA Today, and received another email when I got home email about this from one of my other credit cards.

All I can suggest is what I suggested before in another post--go over your statements with a fine-tooth comb, and report any problems immediately. There used to be (I assume there still are) government penalties (usually about $50 USD) for failing to report a breach of your debit or credit card account (I think it's about 48 hours after the illegal transactions. Double-check this. It's been about 20 years since I had this done to my debit card.) You may wish to check your statements now, instead of waiting to get them in the mail, if you're very worried. I honestly think you'll be ok. Like I said before, I've had several of these letters over the years, and nothing was amiss on my credit card statements.
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post #34 of 36
4/4/11 at 6:43pm
I got one from Walgreens tonight saying basically the same thing. Which sucks big time.
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post #35 of 36
4/5/11 at 9:45am
Thread Starter 
For those of you who shop online at HSN, this may be of interest to you. I decided to change my e-mail address for the online shopping sites I use after the HSN e-mail alert thing, and when I tried logging in to their website, this is what I got after right-clicking onto the page like Winchester recommended:



The page that you use to log in to is NOT secure judging by this. Look at the bottom where it says "connection not encrypted". I had always thought that I was logging in to a secure page. Maybe I'm reading things incorrectly, but I don't think I am. If I'm reading this incorrectly, feel free to correct me.

I thought y'all might want to know this. Thanks so much, Winchester, for pointing out that right-click thing: it made me more aware of how to check things such as this.
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post #36 of 36
4/5/11 at 11:13am
This one was legit and they handle all sorts of accounts (bestbuy included) I got the same email. They are not asking for any phishing info (passwords, account info etc)... they are just letting you know that someone hacked their database and got your name and email addy. Not to worry. If you use a password with the site, change it - and don't open any "spam" emails you may get but yes this one is legit.
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