I purchased the diffuser from Amazon about 3 weeks or so ago and noticed within the first few hours a great change in my shy cat's behavior. Love, love the product!
But it is normal for the diffuser to leak "oil" from the bottom and sides of the unit? When you touch the unit you get a greasy feeling and you can see it on the sides/vents of the unit.
Plus today I noticed a burning smell and unplugged it right away. I do have a refill on hand. But did not want to use it in case the unit is defective.
I emailed Feliway 1 week ago and did not receive a reply on this issue. So I thought what better place than to ask TCS!
Thanks for your help.
But it is normal for the diffuser to leak "oil" from the bottom and sides of the unit? When you touch the unit you get a greasy feeling and you can see it on the sides/vents of the unit.
Plus today I noticed a burning smell and unplugged it right away. I do have a refill on hand. But did not want to use it in case the unit is defective.
I emailed Feliway 1 week ago and did not receive a reply on this issue. So I thought what better place than to ask TCS!
Thanks for your help.