I've finally decided that I've had enough of the girl who has been coming to do my cleaning.
I am paying her $15.00 per hour for a minimum of 3 hours work, meaning that she is supposed to be here for 3 hours. Before I hired her I talked to her about what I wanted done each week, and what I wanted done on an as needed basis.
However, from the get go she never stayed 3 hours, and only did the very bare minimum, and not even a complete job of it either. And she's here only about 1 to 1.5 hours max...usually about 1.25 hours.
For example
1. , even though I told her several times that when she dusts I want her to move stuff off of the surface and dust the surface and the items on the table. She does neither. So far as dusting goes, all she does is windex the coffee table, one end table, my dining table, the TV screen and the top of the TV. She doesn't dust the bookcase most days, nor does she dust anything else. My wall pictures had cob webs on them that I had to go and dust off.
2. Nor will she wash the shower chair that sits in my tub, when she cleans the tub. And if the bath mat is still inside the tub, she washes the bottom of the tub around it and doesn't move the mat.
Nor does she wipe the outside of the tub or outside the toilet or the toilet seat, the shower curtain rod, the towel bar or the toothbrush holder (which is not used) on the wall above the sink.
Basically all she does is clean the inside of the sink, the top of the vanity, the inside of the toilet and the bathroom mirror.
3. The only thing she does in my bedroom is the floor, nothing else.
4. One time she did wipe the windowsill in the living room, but the love seat was in front of the window, about 8 inches away from the wall. It sits on those felt leg protectors and I have hardwood floors. So to move the love seat is very easy. Even with my very bad back I can do it easily without any difficulty. Anyway, when she wiped down the sill, she only wiped as far as she could reach without having to move the love seat, so that meant about 4 feet of my windowsill remained unwashed, and it was very noticeable because it hadn't been wiped in several months and had been covered with black dust.
5. She was supposed to wipe out the fridge and clean the oven every 3 months. The fridge was done once only because I asked her to do it, and you should have heard the fuss she made about it. The oven has never been cleaned. And she doesn't wipe down the front of the appliances either.
6. And when I come home I have to go around and clean up after her. She leaves the mop and bucket in the hall by the bathroom, the vacuum in the middle of the living room, the dirty rags on top of my shower chair and cleaning products all over the living room and bathroom. Plus when she pushes the kitchen chairs or moves the table, everything is left where she pushes it and I have to go and rearrange the furniture back to the way it was.
7. The first day she came I had just come back from grocery shopping and the kitchen counters were covered with bags of groceries. I told her to not bother doing the dishes "this time". She took that to mean never. One day my back was really really sore and I had asked her to do the dishes. She kicked up such a fuss and said "I'll wash them but I'm NOT drying them and putting them away!" and then had the audacity to add "You can't do your own dishes?!"
When she first started to come I told her that I have very bad allergies and that I need the floors, area rug and furniture vacuumed! I have that great Dyson Animal which does a wonderful job picking up dust and cat hair/dander. I noticed an improvement in my allergies immediately once I started using that vacuum.
I started at my new job at the end of November and around December or January I started to notice that I was feeling suffed up and was sneezing a lot. I didn't think anything of it.
Two weeks ago I was home sick on a day that she came. Seems she's been doing more shortcuts. She no longer vacuums the floors. Instead she uses an old broom that I have behind the bathroom door that I use to sweep up cat litter from the bathroom floor so I am not walking in sand when in the bathroom. I don't like brooms because they don't get everything and they throw up lots of dust. Also, she doesn't even go inside the closets (the doors are open) or under the bed. Both places had huge balls of fur (not whisps.....balls that had been accumulating for awhile!
Plus she was no longer vacuuming the love seat and my 4 kitchen chairs. She was bringing a lint brush from home and using that instead.
The only thing she did vacuum was the area run in front of the love seat.
No wonder my allergies have been acting up with a vengence!
So basically I have been paying her more money than I make per hour, for her to come here for about 75 minutes to do a half-butt job of cleaning my bathroom, sweeping my floors, mopping my floors, vacuuming the area rug, windexing 3 tables & 1 mirror, and occasionally doing a few dishes tht fit into one drain tray when washed.
My brother knows a girl who has her own cleaning service and apparently she is very good. The rate is the same and she spends 3 hours at your home, and if she gets done the basics, she will look around for things to do IE: fridge, oven, windows, folding laundry, washing baseboards, cleaning inside and outside cupboards etc.
I made an appointment for her to come next Saturday. I want to be here the first time she comes so that I can show her how to work the Dyson. But from what my brother said she sounds amazing.
Now I just need to know what to say to the girl I have coming currently. I had cancelled her visit for last week and this week, and I don't want her to come anymore. She is set to come next week Friday, but the new girl Chris is coming on the Saturday instead.
So what do I say to her? I don't want to hurt her feelings, but at the same time I'm tired of paying for services that I'm not really getting. I know it's my fault, I should have nipped it in the butt when I first noticed it, but she is so defensive and I can't stand confrontation, that I just let it go on because I didn't want to be left in the lurch without someone, because at least she was doing the floors, something that I really have a very hard time doing myself. Even my brother said that it sounds like she has been taking full advantage of me.
There are some people that will feel out a situation and test the waters to see what they can and can't get away with. My brother said that is what she did to me and I was too timid to speak up. So true.
Anyway, what do I tell her?
I am paying her $15.00 per hour for a minimum of 3 hours work, meaning that she is supposed to be here for 3 hours. Before I hired her I talked to her about what I wanted done each week, and what I wanted done on an as needed basis.
However, from the get go she never stayed 3 hours, and only did the very bare minimum, and not even a complete job of it either. And she's here only about 1 to 1.5 hours max...usually about 1.25 hours.
For example
1. , even though I told her several times that when she dusts I want her to move stuff off of the surface and dust the surface and the items on the table. She does neither. So far as dusting goes, all she does is windex the coffee table, one end table, my dining table, the TV screen and the top of the TV. She doesn't dust the bookcase most days, nor does she dust anything else. My wall pictures had cob webs on them that I had to go and dust off.
2. Nor will she wash the shower chair that sits in my tub, when she cleans the tub. And if the bath mat is still inside the tub, she washes the bottom of the tub around it and doesn't move the mat.
Nor does she wipe the outside of the tub or outside the toilet or the toilet seat, the shower curtain rod, the towel bar or the toothbrush holder (which is not used) on the wall above the sink.
Basically all she does is clean the inside of the sink, the top of the vanity, the inside of the toilet and the bathroom mirror.
3. The only thing she does in my bedroom is the floor, nothing else.
4. One time she did wipe the windowsill in the living room, but the love seat was in front of the window, about 8 inches away from the wall. It sits on those felt leg protectors and I have hardwood floors. So to move the love seat is very easy. Even with my very bad back I can do it easily without any difficulty. Anyway, when she wiped down the sill, she only wiped as far as she could reach without having to move the love seat, so that meant about 4 feet of my windowsill remained unwashed, and it was very noticeable because it hadn't been wiped in several months and had been covered with black dust.
5. She was supposed to wipe out the fridge and clean the oven every 3 months. The fridge was done once only because I asked her to do it, and you should have heard the fuss she made about it. The oven has never been cleaned. And she doesn't wipe down the front of the appliances either.
6. And when I come home I have to go around and clean up after her. She leaves the mop and bucket in the hall by the bathroom, the vacuum in the middle of the living room, the dirty rags on top of my shower chair and cleaning products all over the living room and bathroom. Plus when she pushes the kitchen chairs or moves the table, everything is left where she pushes it and I have to go and rearrange the furniture back to the way it was.
7. The first day she came I had just come back from grocery shopping and the kitchen counters were covered with bags of groceries. I told her to not bother doing the dishes "this time". She took that to mean never. One day my back was really really sore and I had asked her to do the dishes. She kicked up such a fuss and said "I'll wash them but I'm NOT drying them and putting them away!" and then had the audacity to add "You can't do your own dishes?!"
When she first started to come I told her that I have very bad allergies and that I need the floors, area rug and furniture vacuumed! I have that great Dyson Animal which does a wonderful job picking up dust and cat hair/dander. I noticed an improvement in my allergies immediately once I started using that vacuum.
I started at my new job at the end of November and around December or January I started to notice that I was feeling suffed up and was sneezing a lot. I didn't think anything of it.
Two weeks ago I was home sick on a day that she came. Seems she's been doing more shortcuts. She no longer vacuums the floors. Instead she uses an old broom that I have behind the bathroom door that I use to sweep up cat litter from the bathroom floor so I am not walking in sand when in the bathroom. I don't like brooms because they don't get everything and they throw up lots of dust. Also, she doesn't even go inside the closets (the doors are open) or under the bed. Both places had huge balls of fur (not whisps.....balls that had been accumulating for awhile!
Plus she was no longer vacuuming the love seat and my 4 kitchen chairs. She was bringing a lint brush from home and using that instead.
The only thing she did vacuum was the area run in front of the love seat.
No wonder my allergies have been acting up with a vengence!
So basically I have been paying her more money than I make per hour, for her to come here for about 75 minutes to do a half-butt job of cleaning my bathroom, sweeping my floors, mopping my floors, vacuuming the area rug, windexing 3 tables & 1 mirror, and occasionally doing a few dishes tht fit into one drain tray when washed.
My brother knows a girl who has her own cleaning service and apparently she is very good. The rate is the same and she spends 3 hours at your home, and if she gets done the basics, she will look around for things to do IE: fridge, oven, windows, folding laundry, washing baseboards, cleaning inside and outside cupboards etc.
I made an appointment for her to come next Saturday. I want to be here the first time she comes so that I can show her how to work the Dyson. But from what my brother said she sounds amazing.
Now I just need to know what to say to the girl I have coming currently. I had cancelled her visit for last week and this week, and I don't want her to come anymore. She is set to come next week Friday, but the new girl Chris is coming on the Saturday instead.
So what do I say to her? I don't want to hurt her feelings, but at the same time I'm tired of paying for services that I'm not really getting. I know it's my fault, I should have nipped it in the butt when I first noticed it, but she is so defensive and I can't stand confrontation, that I just let it go on because I didn't want to be left in the lurch without someone, because at least she was doing the floors, something that I really have a very hard time doing myself. Even my brother said that it sounds like she has been taking full advantage of me.
There are some people that will feel out a situation and test the waters to see what they can and can't get away with. My brother said that is what she did to me and I was too timid to speak up. So true.
Anyway, what do I tell her?
