Let me start by saying, that I appreciate everything the shelter vet does for us. The problem is that sometimes I feel that we are being rushed through the office. I have done my best to call ahead for appointments and respect the fact that we are getting services at a reduced cost. Believe me I understand that every cat we take to the vet makes them less money that pets brought in by an owner, but we pay our bills on time every month. I have just noticed lately that I do not believe that we get the type of care I expect for my own cats. Maybe my expectations are unrealistic, but today has been a difficult day. I am not saying that the cats are getting bad care, just not the same level of care as I would expect. I don't want to go into details, but I am just wondering what others do to make sure their shelter cats are getting the care they require?