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NEED ADMIN HELP: My account is locked up for few weeks

post #1 of 6
1/10/10 at 4:15pm
Thread Starter 
I needed to create second account in order for me to post here.

I forgot my password for my original account and I needed to reset it after trying wrong one for 5 times.
After 5th attempt, my account got locked. I was able to reset my passowrd, but my account stayed locked up.
Only thing I can do with my original account, "Kazy" is to edit my email and password now. I can't post or even edit my profile.
How can I unlock my account from this state? It's been like this for few weeks now.
I have been mailing to 'admin@thecatsite.com' almost every day but no response.

HELP!
or, do I have to give up my original account "Kazy" and live with my current one now??
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post #2 of 6
1/10/10 at 5:23pm
No, you do not need to give up your original account. I will bring your problem to the attention of the administrators who can sort it out for you.
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post #3 of 6
1/10/10 at 8:50pm
Please check the email where your Kazy account is tied to (at comcast). I've sent an email there. It will be from a gmail account. If you don't get it, let me know here and we'll keep troubleshooting
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post #4 of 6
1/10/10 at 9:04pm
It's all restored!
Thank you!!
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post #5 of 6
1/28/10 at 9:50am
I had the same problem as this girl. My old account user name was bugaboo1. I had problems getting logged in and never did. I finally set up this new one. Is there any way the two can be combined. I had lots of posts, etc on my old account.
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post #6 of 6
1/29/10 at 7:27pm
Accounts have been merged.
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TheCatSite.com › Forums › General Forums › TCS Support/Announcements › Forums How-To and FAQs › NEED ADMIN HELP: My account is locked up for few weeks