Two weeks ago, I took Avalon to PetSmart for a bath and claw trimming. Well, claw trimming is included. They kept her for four hours since she needed time to dry. When she came back, she acted like it was not a good experience for her and her groomer told me that she was afraid of the water. I know there were dogs in there as well but Avalon originally came from a dog household so she does like dogs and when I took her to Banfield for her shots, she wanted to get friendly with the dogs but not vice versa. She just didn't like it once we were in the doctor's office and the tech showed up. She had bad memories of side effects of the shots.