I feel really bad so I just wanted to vent a little, maybe we can share stories about bad days at work.
It wasnt awful, Im in training and I think this is my second week. Im not really hired until they decide if they like me so it's really stressful. For some reason I don't feel like I was really trained at all. They have prices but you have to remember to add this or that amount to the price, if someone want's a quote you have to remember everything that they're going to need. My boss says you wont learn if you dont just jump right in but I'm so nervous about giving someone the wrong quote. And I took a call today and afterwards my boss said I really needed to polish my phone skills, which is frustrating because usually Im great on the phone, Ive been answering phones/relaying messages for years and years but they have a worn out phone and most of the time no matter how hard I press the button I cant get it to answer. And then I have to talk to the person on the phone, talk to her, ask them what she asked me, etc etc so Im constantly going back and forth on hold which to me seems pretty unprofessional. And then I forgot to get a new clients phone number, which isnt a huge deal if they show up but we like to call ahead and remind them of their appointment, so it's a really big deal to me. They told me not to feel bad but I just want to go cry : ( Which is silly because I know it's not something terribly drastic that I screwed up, but it's big enough. So I think I'm going to go in an hour or so early tomorrow and just go over stuff by myself and make notes.
Ugg, I feel so bad :'(
It wasnt awful, Im in training and I think this is my second week. Im not really hired until they decide if they like me so it's really stressful. For some reason I don't feel like I was really trained at all. They have prices but you have to remember to add this or that amount to the price, if someone want's a quote you have to remember everything that they're going to need. My boss says you wont learn if you dont just jump right in but I'm so nervous about giving someone the wrong quote. And I took a call today and afterwards my boss said I really needed to polish my phone skills, which is frustrating because usually Im great on the phone, Ive been answering phones/relaying messages for years and years but they have a worn out phone and most of the time no matter how hard I press the button I cant get it to answer. And then I have to talk to the person on the phone, talk to her, ask them what she asked me, etc etc so Im constantly going back and forth on hold which to me seems pretty unprofessional. And then I forgot to get a new clients phone number, which isnt a huge deal if they show up but we like to call ahead and remind them of their appointment, so it's a really big deal to me. They told me not to feel bad but I just want to go cry : ( Which is silly because I know it's not something terribly drastic that I screwed up, but it's big enough. So I think I'm going to go in an hour or so early tomorrow and just go over stuff by myself and make notes.
Ugg, I feel so bad :'(
