Originally Posted by laureen227
open your printer folder, then open the printer. you should see a list of pending docs - select all of them, then choose delete [i think it's the file menu, but might be one of the others - i'm at home on my mac right now].
Thank you Laureen, you are quick and efficient! This is as I now remember it to be but not the way mine is working. Here is what I see when I open the printer:HP Officejet J6400 series
When I try to open that to display the pending docs, what I get is:Status: 34 documents waiting
I cannot click on the latter. But here is an interesting thing I found out. When I go to select a printer, I find the main one I use with the 34 page log jam, but I can also list that same printer as:HP Officejet J6400 series (Copy 1)
I can then select the latter and bypass the problem and print for now. I don't know what this (Copy 1) is all about.
Yes, I sure do seem to remember things working like you describe them but I wonder what it is I am seeing.