I can see where a lot of people are coming from in that kind of situation. My job is far worse than waitress jobs! I work at a bowling alley and do B-day parties. I have to be with the party for the whole 2 hours they are there. You get an hour bowling and an hour in the room to eat/open presents. (which FYI they usually take an extra 30-40min to get out of the room...) SO i set up the room: table cloths, plates, cups, napkins, chairs, tables, balloons etc... Then I greet them, round up the kids to get their shoe sizes, set up the lanes: put names in, put bumpers up, get kids right sized balls, explain rules. Then I take the food oders of the people and often times i am making their pizzas (which often times they order like 5 pizzas). I have to stay with the party and make sure they have no issues on the lanes and offer help if have questions. Then i put the food and drinks in the room, get the kids in the room. I serve the kids their food like i actually ask who wants cheese or who wants pepperoni and i set it on their plates and same with soda, i serve each kid their drink. I get anything the people need.I get the cake, prepare for singing happy b-day and then i cut and serve the cake. I then pass the bowling pin around for all the kids to sign it. I then get the bill prepared give it to the parents. Take the money/bill to the person at the front desk who GIVES me the money ( we arent allowed to ring up the bill only front desk people) Then I clean up the room and clean the dishes. I do all of that and sometimes i get nothing..... no tip. I get paid min. wage and like others said tips are part of my wages. I am always very nice to the people, offer any ways that would be cheaper for them to go about the party like with extra bowlers etc... and i ask if they need anything at least every 10-15 minutes. I work my butt off for these people, enough to where when i get off i am so tired and sore, i just want to die! lol Now on the upside i have gotten some good tips, but like you say you get bad/rude servers............well i get rude customers who act like they are some Holy King or w/e and that i am the scum of the earth and i should bow down to them and lick their shoes....ewww!
Saddly I still will work my butt off for those rude people, because its my work ethic, but i will talk crap about them to my co-workers
All I have to say is next time you go someplace where its a min. wage job please think before you react. I have had some really bad days and I had three hindu women getting in my face when they wanted me to do everything for their 50 people party when the other party hostess was talking to our co-workers and I guess I cant be in 2 places at once and cant cut 2 cakes at one time, i mean my God i have two hands! Anywho i was stressed because it was a monday night and i had a huge test the next day and i wasnt supposed to work that nite, but i choose to help my "co-worker" out and i get them screaming in my face. I broke into tears and then OH evil people are trying to be nice...sorry it doesnt work both ways..... They ended up explaining that they knew it wasnt my fault and they didnt mean to yell at me directly and i did get a $25 tip which is ok not as good as a $60 tip
but my co-worker got nothing..
Sorry this is sooo long its just well i am a min. wage worker and i know how it feels! It has taught me to always say please and thank you to teh server/person helping me and leave a good tip.
But I would never assume a tip and keep any money even if it was a penny, i always give it back.