Hi Ginger: you are most welcomed!
i hope for speedy recovery for your sweet Berkley!
With Daisy's case, it took me weeks to finally get the acne out.
i cleaned the infected areas with a gentle, tiny washcloth, dampened in warm water. (It is actually her personal wash cloth - got it from Hello Kitty store.)
i am still cleaning Daisy's face on a daily basis. You see, i see Daisy and Venus a lot on the face areas, so i have to clean their face areas everyday... teehee!!
i did not scrap off the acne till after a while. Daisy did not bleed at that area at all. i was wondering if you could try cleaning the area for a while before scraping the acne off very gently?
Don't know how much it helps, just sharing personally.