Originally Posted by catlover73
I have had two DVR's that had to be replaced because the hard drives died. Both times I lost stuff I had not watched. It was really ananoying. We pay a little extra each month for insurance to protect all our direct tv equipment so I did not have to pay for the replacements. Keep an eye on that DVR that deleted your stuff one of mine did that right before it died.
Bleh, it did it again, so I called customer service and they want me to unplug it for three hours and then plug it in again to see if it works, if not I get a replacement. I think I burnt my frozen pizza, I was on the phone for 30 minutes! Sigh. The customer support guy was nice though, he lives in Virginia, where its been pretty hot for a while, works from 2:30-1:30am, plays drums for his church on Sunday mornings and has to be there at 8am so he only gets about 4 hours of sleep during the entire weekend. Heck, I feel like I should send him a christmas card, lol
Oh, and we also discussed TV shows, including Monk, Psych, and Burn Notice. He told me about his favorite Monk episode, something about a baseball. And then he mentioned that I have an Alaska/Washington accent. Which is where Im from, I had no idea I had an accent, cool!