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post #31 of 39
Like they all said, Give them a peice of mind and leave. I know that I have spent at least $1500 on unnessisary car fixes in my life.Most likley twice that. You go girl!
post #32 of 39
Quote:
Originally Posted by Kai Bengals View Post
Sorry to disagree but make of the car has quite a bit to do with it. MB, Jaguar and BMW dealerships can't afford to get their clients upset, so they go the extra mile. Having owned these types of cars for more than 2 decades, I have yet to visit any dealership offering them, to not treat the cars and the customers with the utmost respect.
The attitude at these dealerships comes from the corporate office. Clients are spending big bucks for these cars, they expect a higher level of service and commitment.

Another old saying is: You get what you pay for.
yea that. there is a big differince between taking your cat to ford garage.
and taking it to the BMW shop.

lol i have a bmw, but never drive for it some reason
post #33 of 39
[quote=theimp98;2288584]yea that. there is a big differince between taking your cat to ford garage.
and taking it to the BMW shop.

I'm afraid I'll have to disagree with you Bruce and others re the type of car one drives. I certainly don't own a BMW or Mercedes but whenever I have had work done on ANY of my cars, the garage has put plastic on the seats and paper on the floors to protect my interior. In fact some have even vacuumed out my car and I had to wait until they finished vacuuming and removing the plastic and paper mats before taking possession of my car. That has been my experience each and every time.

Gaye, I believe you should confront them with the condition of your car and tell them they must reimburse you at least for the detailing you have to get redone and the fuel that is missing. It's possible the owner/manager doesn't know the employee left such a mess - he may not have inspected the car personally before you picked it up.
post #34 of 39
Quote:
Originally Posted by theimp98 View Post
yea that. there is a big differince between taking your cat to ford garage.
Why would you take your cat to a garage?
post #35 of 39
Even my Hyundai dealer uses paper mats.
post #36 of 39
Quote:
Originally Posted by Kiwideus View Post
Why would you take your cat to a garage?
I wonder if they'd like the garage better than the vet?
post #37 of 39
Mechanics want repeat business, so they usually treat their customers vehicles with respect. If you bring your vehicle with an issue, call it "A", it is to the mechanic's advantage to fix it right the first time. If they don't, they don't get paid for the second or third attempt to fix it.

My son was a certified mechanic - he aced his classes, which included physics and calculus, so rethink the idea of stupid car jockeys. Mechanics in a large shop always specialize - tranmissions, electricial, etc. so they can do the repair quicker.

I will always take a dealership over an independent because I know the level of training the certified mechanics receive that the independents have no access to receive.
post #38 of 39
Quote:
Originally Posted by Yosemite View Post
I'm afraid I'll have to disagree with you Bruce and others re the type of car one drives. I certainly don't own a BMW or Mercedes but whenever I have had work done on ANY of my cars, the garage has put plastic on the seats and paper on the floors to protect my interior. In fact some have even vacuumed out my car and I had to wait until they finished vacuuming and removing the plastic and paper mats before taking possession of my car. That has been my experience each and every time.
lol well never had them do any of that when i take my ford suv in for service.
i am going to sue them now. They give women different treatment
post #39 of 39
Quote:
Originally Posted by theimp98 View Post
lol well never had them do any of that when i take my ford suv in for service.
i am going to sue them now. They give women different treatment
They treat my hubby the same, but then again he's a handsome man and maybe that accounts for it.
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