For those in other countries, this is our Department of Motor Vehicles.
The DMV is definitely its own entity. I had to go there in person and so this past Friday, I went. You can now look on-line and see what the average wait time is. I checked before I left and it was 20 minutes without an appointment. Okay, so off I go. I got there and the wait had increased to 40 minutes.
So,I waited 40 minutes. Then, I got to talk with a young lady who was nice and helpful and her native language is English. I was feeling hopeful. But she had trouble processing my transaction. She needed a password which she didn't have. She had to talk to the supervisor, who looked like a typical DMV employee. Ths supervisor had to call Sacramento. Uh-oh! That was going to take time. I sat down. 20 minutes later, the problem was resolved. Turns out that there was a problem with their own tracking numbers because they didn't match.
I did get a good laugh out of this. The woman who was sitting next to my helpful representative was wearing a DMV logo shirt. Would you wear a DMV shirt and go out in public?
The DMV is definitely its own entity. I had to go there in person and so this past Friday, I went. You can now look on-line and see what the average wait time is. I checked before I left and it was 20 minutes without an appointment. Okay, so off I go. I got there and the wait had increased to 40 minutes.
So,I waited 40 minutes. Then, I got to talk with a young lady who was nice and helpful and her native language is English. I was feeling hopeful. But she had trouble processing my transaction. She needed a password which she didn't have. She had to talk to the supervisor, who looked like a typical DMV employee. Ths supervisor had to call Sacramento. Uh-oh! That was going to take time. I sat down. 20 minutes later, the problem was resolved. Turns out that there was a problem with their own tracking numbers because they didn't match.
I did get a good laugh out of this. The woman who was sitting next to my helpful representative was wearing a DMV logo shirt. Would you wear a DMV shirt and go out in public?