I've been asked to help with training of the new hires at work. I work in a call center, and the training is a class room setting for about 3 weeks because the infomation needed is very intensive (a LOT of financial and tax info). Since I'm on the "helpline" (basically, I'm one of people other reps call if they have a question) training is one of the options, but it's NOT part of the job description.
I really don't want to do this, but I haven't given them a yes or no answer yet. First, I don't get more money for this. They used to have a full time trainer, but they had to consolidate positions so now it's whoever they can find. Second, I HATE public speaking, and I don't think I have the patients to teach a class (last class was 24 people). I'm ok training someone one on one, but a whole class is just so intimidating.
This isn't a job a really want to move up in, in fact I actually hate it. But, there are many other areas in the company that I would be interested in getting into (reseach, HR, etc) where I don't have to be on the phone 8 hours a day. Doing training might show them that I am willing to do anything (but I'd hate it!) but it also may lock me into this contract where I wouldn't be able to go to another dept. Add to that I have a problem with saying no to anyone that asks me for a favor.
So, can I get out of this gracefully and still have a chance at moving to another dept? Or should I just suffer and stumble through the classes?
I really don't want to do this, but I haven't given them a yes or no answer yet. First, I don't get more money for this. They used to have a full time trainer, but they had to consolidate positions so now it's whoever they can find. Second, I HATE public speaking, and I don't think I have the patients to teach a class (last class was 24 people). I'm ok training someone one on one, but a whole class is just so intimidating.
This isn't a job a really want to move up in, in fact I actually hate it. But, there are many other areas in the company that I would be interested in getting into (reseach, HR, etc) where I don't have to be on the phone 8 hours a day. Doing training might show them that I am willing to do anything (but I'd hate it!) but it also may lock me into this contract where I wouldn't be able to go to another dept. Add to that I have a problem with saying no to anyone that asks me for a favor.
So, can I get out of this gracefully and still have a chance at moving to another dept? Or should I just suffer and stumble through the classes?