ok in truth, I normaly have less headaches from BT then any other country phone service.
been tracking down, why we have lost all contact with the Widnes location in the UK, Finally we are told,
that the phone and T1 lines went though a buliding that had been demolished. that sucks, but ok..
i just got a call from the BT,
them: can you verfiy power at the location.
me: that is not the issue.,
them: we need to verfiy power before we can work the ticket.
me: power is not the issue, the lines have been broken call the cell listed
them: We are unable to get in touch with the site contact.
by the number listed. So we need someone to check power
me: you cant call them cause someone knocked down the bulidng the lines went though, call the cell number
them: can you give us a number for that location. so that we can check power
ME: err, the phones dont work.there is no lines going to the plant now. call the cell
them: we are going to put this on your time until we can get in touch with someone at the site.
Me:your giving me a headache, let me speak to your boss.
them: why
me: lets try this again, (speaking very slow)
The phone lines/T1 where cut, you cant call them unless you use his cell phone for the site contact.
them
hhh the lines are down..bangs head on desk several times
