Why are people so stupid?

I was on a call last night at work for 25 minutes (I work at a call center...calls should last 4 minutes tops, so there goes my call time for the week). The problem was, the guy submitted a form to withdrawal his money and when he got to the "are you married" section, he marked yes and no.

It went like this:

"I'm sorry Sir, your form couldn't be processed because you marked both yes and no for maritial status"

"So?"

"Well, Sir, are you married?"

"Yes"

"Then why did you mark no?"

"Because I don't like her"

"But, you are married?"

"Yes, but we're separated, and getting a divorce."

"Ok, but is the divorce final?"

"No. She just moved out last week."

"So, you are still legally married....."

"yes, but I still don't like her."

"I understand that Sir, but if you need to mark one box or the other...not both, because that is conflicting information and it can't be processed that way. The form needs to be resubmitted correctly."

"Well, I'm married, but I don't FEEL like I'm married."

"Sir, it is a yes or no question. You need to mark either yes or no."

"But, I don't like her....."

We went round and round for 25 minutes about this!! I heard the whole story about how she did him wrong, cheated on him, etc...He still didn't get the idea that he has to check either "YES" or "NO"!!! How hard is that??

Just wanted to vent...

Hehehehe! She probably doesn't like him either.

That is so stupid! Stupid people do exist and it is always frustrating when you have to deal with them.

lol - before I read that they were separated, I thought you were going to say it was an older couple who had been married forever... Kind of like on Everybody Loves Raymond

Wow, he really doesn't like her. But yeah, that's no excuse to be stupid.

I would have said:-

If you want the money now, stay married to her till you get the money.

If you want the money later, get a divorce first before getting the money.

People believe that ignorance is an excuse for their stupidity, I completely disagree. I have to deal with too many people like this on a daily basis (then everyone wonders why I tend to be so introverted!)

Originally Posted by Beck4582

lol - before I read that they were separated, I thought you were going to say it was an older couple who had been married forever... Kind of like on Everybody Loves Raymond

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LOL, YES, I could see Frank doing that! The sad thing is, we also have a lot of older people who mark "yes" they are married, but are widowed (the spouse's signature is required on the form) then they check that they can't get their spouse's signature because they have passed away. It is so hard to explain to them that legally they are not married, even if they are still married in their heart. People that that I feel so bad for. This guy was just an idiot!

Originally Posted by calico2222

LOL, YES, I could see Frank doing that! The sad thing is, we also have a lot of older people who mark "yes" they are married, but are widowed (the spouse's signature is required on the form) then they check that they can't get their spouse's signature because they have passed away. It is so hard to explain to them that legally they are not married, even if they are still married in their heart. People that that I feel so bad for. This guy was just an idiot!

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My grandmother was that way. She checked everything as married even though my grandfather had passed away years before. She would tell you I am still married!

Okay, I seriously thought that was one of those email jokes...but it's real!

That's hilarious!

Oh Lord, I guess some people don't have the brains God gave a garden slug

Originally Posted by clixpix

Okay, I seriously thought that was one of those email jokes...but it's real!

That's hilarious!

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It's absolutely real! The call was recorded if you want proof!! I honestly think I should get a raise for patience or something for dealing with that!

And people wonder why I drink.....

Originally Posted by calico2222

It's absolutely real! The call was recorded if you want proof!! I honestly think I should get a raise for patience or something for dealing with that!

And people wonder why I drink.....

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They should wonder why you don't drink more!

Originally Posted by calico2222

And people wonder why I drink.....

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So know what you mean by that!

At least its entertainment for the night.

Oh my, your job sounds interesting

Here's a good quote for that guy------

Support the development of artificial intelligence.......it's the only chance some people will ever have

That is a riot!

Oh, it makes me crazy when you are explaining something simple to people - yes or no --and they refuse to recognize the clear-cut answer b/c they are so wrapped up in their own crap! They cannot see beyond their own stupidity and argue in circles when the answer is straightforward.

It's NOT funny, but it IS!

I sometimes think some people "act" stupid, just to be a jerk!

~KK~

Originally Posted by KittKatt

It's NOT funny, but it IS!

I sometimes think some people "act" stupid, just to be a jerk!

~KK~

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Oh, I don't think this guy was "acting"! The really scary part, is he works for the government!