My SO works at a funeral home. 99% of the time he's the only one there (the other 1% is when there are funerals). They received a water bill from the city stating they used 790,000 gallons of water last month. The only things attached to that particular water meter are 2 toilets, 3 sinks, and a couple of outdoor water spigets. The month prior they used about 68,000 gallons. They've called the city several times trying to explain to them that there's no way they could have used that much water. Their responses "oh, well maybe you left a sink running" or "maybe a toilet was running" "that's what the meter says so that's what we are charging you."
A plumber came out to the funeral home this week for something unrelated to this particular situation and so my SO asked him if there was any way possible that they could have use that much water in a month. His response "heck no!" The city is absolutely unwilling to work with them on figuring out this probelm. At the moment, my SO's work has (obviously) decided not to pay this rediculous bill. Does anyone have any ideas as to what they can do to remedy this problem? Is legal action the only way?
A plumber came out to the funeral home this week for something unrelated to this particular situation and so my SO asked him if there was any way possible that they could have use that much water in a month. His response "heck no!" The city is absolutely unwilling to work with them on figuring out this probelm. At the moment, my SO's work has (obviously) decided not to pay this rediculous bill. Does anyone have any ideas as to what they can do to remedy this problem? Is legal action the only way?