PetSmart

menasmom · Sep 26, 2007

Originally Posted by Liza24

the PetSmart DOSENT have a clinic in it.

i jsut called the shelter the kitty came from thats using PetSmart, and they were lie, yea, ok, well go get him tomorrow. i was like no, TODAY, or i call the SPCA, and i can go check. she hung up

SOOOO, i will check tomorrow, since its a 50 mile drive for me. if hes not gone, there in deep doo doo.

and as for PetSmart, yea, they are retail employees. BUT, they shouldnt have a 20 year old " i done give a crap" attitude guy on duty to care for animals, and he was the STORE MANAGER!!!! i have 1/2 the mind to call petsmarts corp. office!!

if it were me as the manager, i would have taken that kitty to the emergency vet thats around the corner, and changed it to the adoption agency. i was ready to call the athorities. the emergency # for the shelter was only a vet that wouldnt help without say so, moron.

#1 There is no Banfield clinic located inside that PetSmart?
#2. You're right. They shouldn't have a 20-something year old manager
#3. Your gripe should be with the adoption agency. They must have known that cat was sick before you noticed it. They're obviously not as dedicated as the volunteers from the agency I deal with at my PetSmart.
#4 As for the cage situation, they're also in cages in shelters. Many of the cats and kittens are also fostered, so they only come on the weekends.

moonlights mom · Sep 26, 2007

That is sooo terrible ! We can stop all of this by reminding people NOT under any circumstances to purchase a dog or cat from A PET STORE. If everyone knew this those rotten places would be out of business and none of the animals would have to suffer. How ignorant are people ? If you want a pet, visit your local shelter or take the time to find a responsible breeder !

Pet stores never take good care of their animals nor higher half-decent people who know what the heck they are doing. This is just so sad. =(

lunasmom · Sep 26, 2007

I think the store manager gave you the attitude mainly because of what everyone else has said here: It's not exactly Petsmart's full responsibility.

Perhaps the person that they called didn't have the convenience of getting there until tomorrow...they could be away on business, etc. Remember that these people are volunteers. They still have a house and home to provide for their families and the pets that they are trying to save aren't always their #1 priority.

Now with all excuses aside, if they didn't pick up the kitten by tomorrow, definitely give the SPCA a call. A lot of the Petsmarts by where we use to live just had the unknown shelters (ok minus one had a well known no-kill shelter). Many are just operated by foster homes and have 1-3 people running the entire organization. If she hung up on you that's too bad. If you have the adoption agency's name, see if there is a local place that investigates shelters.

starryeyedtiger · Sep 26, 2007

Originally Posted by moonlights mom

That is sooo terrible ! We can stop all of this by reminding people NOT under any circumstances to purchase a dog or cat from A PET STORE. If everyone knew this those rotten places would be out of business and none of the animals would have to suffer. How ignorant are people ? If you want a pet, visit your local shelter or take the time to find a responsible breeder !

Pet stores never take good care of their animals nor higher half-decent people who know what the heck they are doing. This is just so sad. =(

Easy there hon

Petsmart does not "sell" cats and dogs- most petsmart stores have an adoption center that they design for shelters and rescues to bring their available cats to put them in so that people can see them. If someone is interested in adopting one of them- they talk to an adoption counselor at petsmart, get the card number and then go visit the shelter the animal originated from to fill out the adoption papers/etc. Petsmart HELPS homeless animals- if it was not for our local petsmart- there is no telling how many animals our shelter would have had to put to sleep because of overcrowding. They have saved hundreds of our animals as a result of opening up the adoption center for us to have our satellite location there. We bring up new kitties every week- They stay there until they're adopted in most cases. My boss and coworkers go up there every day to feed and water, and once a week we bring dogs up for a few hours for an adoption day. On the weekends, the petsmart employees feed and water the kitties and change the litter.

Now that being said- each petsmart is different and the quality of the store really depends a lot on the quality of the staff. Our local Petsmart is insanely nice- they call the moment they notice one of our furbabies getting a cold/etc and we immediately go out there to get them. They do not tolerate sick animals and require they be picked up immedately if they suspect illness or aggression (that is good!). The staff is very responsible and very kind. Also- for each of our shelter cats that gets adopted as a result of Petsmarts satellite location- Petsmart makes sizeable donation to our shelter- It helps animals all the way around. The satellite location means more space for us to take in more kitties, more open kennels so that we don't have to pts as many due to overcrowding, more funds as a result of the adoptions to go to help buy food, litter, etc to help the animals. Petsmart HELPS animals...they help shelters- i just wanted to make sure people didn't think that all petsmarts are evil .....i am very glad that ours is such a blessing- they have saved countless animals of ours!

liza24 · Sep 26, 2007

nope, no clinic in this Pet Smart.

yes, i did call the agency that handles the pets in Petsmart, and they couldnt be bothered to get someone there till TOMORROW. thats 3 days sick in with other cats!!

I know, they gripe is with the agency, and thats who i called today. they couldnt be bothered to even CHECK on him till tomorrow!!!. its " Scottsville Veterinary Adoption Shelters" in NY. PM me for the #. I am jsut sickened by the " eh, who cares" attitude.

exoticbabee · Sep 26, 2007

How horrible! I hate hearing about the mistreatment of animals.

menasmom · Sep 26, 2007

Originally Posted by StarryEyedTiGeR

Easy there hon

Petsmart does not "sell" cats and dogs- most petsmart stores have an adoption center that they design for shelters and rescues to bring their available cats to put them in so that people can see them. If someone is interested in adopting one of them- they talk to an adoption counselor at petsmart, get the card number and then go visit the shelter the animal originated from to fill out the adoption papers/etc. Petsmart HELPS homeless animals- if it was not for our local petsmart- there is no telling how many animals our shelter would have had to put to sleep because of overcrowding. They have saved hundreds of our animals as a result of opening up the adoption center for us to have our satellite location there. We bring up new kitties every week- They stay there until they're adopted in most cases. My boss and coworkers go up there every day to feed and water, and once a week we bring dogs up for a few hours for an adoption day. On the weekends, the petsmart employees feed and water the kitties and change the litter.

Now that being said- each petsmart is different and the quality of the store really depends a lot on the quality of the staff. Our local Petsmart is insanely nice- they call the moment they notice one of our furbabies getting a cold/etc and we immediately go out there to get them. They do not tolerate sick animals and require they be picked up immedately if they suspect illness or aggression (that is good!). The staff is very responsible and very kind. Also- for each of our shelter cats that gets adopted as a result of Petsmarts satellite location- Petsmart makes sizeable donation to our shelter- It helps animals all the way around. The satellite location means more space for us to take in more kitties, more open kennels so that we don't have to pts as many due to overcrowding, more funds as a result of the adoptions to go to help buy food, litter, etc to help the animals. Petsmart HELPS animals...they help shelters- i just wanted to make sure people didn't think that all petsmarts are evil .....i am very glad that ours is such a blessing- they have saved countless animals of ours!

Thank you, Starry!! You said what I've been trying to say!

norachelhere · Sep 26, 2007

First I have to defent the twenty somethings of the world. I am a 20 year old myslef, and I do not apreciate the attitude he had given you, however I dont think it was because he was 20. Perhaps he is just a sucky person. On the other hand, it is a shame that the animlas have to suffer because it is not the responsibility of the facility that they are at. And the shelter does not care enough to get them help immediatley. I would have taken him home and to my own vet. . . But at the same time i could not risk getting the other cats sick. . .

Poor baby. I hope they get it taken care of before it becomes too much of an issue. . . If I could I would take every one of them home. . .

callista · Sep 26, 2007

At the very least they should isolate the sick cat and give it a heating pad!...

clairebear · Sep 26, 2007

Originally Posted by NoRachelHere

First I have to defent the twenty somethings of the world. I am a 20 year old myslef, and I do not apreciate the attitude he had given you, however I dont think it was because he was 20. Perhaps he is just a sucky person.

I agree, the problem has nothing to do with his age. There are plenty of 20 something year olds that could do that job responsibly. The problem stems from his lack of passion for the job, not from his age.

liza24 · Sep 27, 2007

Originally Posted by ClaireBear

I agree, the problem has nothing to do with his age. There are plenty of 20 something year olds that could do that job responsibly. The problem stems from his lack of passion for the job, not from his age.

i thought MAYBE he was 20, and that was being generous, he looked ALOT younger, dressed with pants 20 sizes to big, with a loud shirt, ahr unkept and looked like unwashed in a long time. I stood there like 20 minutes before he even LOOKED at me, and then was like, " what do u want?"

i asked if he was the manager, he was like, " yes, i guess".. I just didnt care for his " dont give a crap" attitude, and i used a 20 something because without being able to see him, thats my best idea of a description.

and the reason i was talking age as well, is because i meant they dont need a kid that dosent care working as a manager. i dont care if hes a kid, adult or senior, the attitude is what makes me angry. i am 29, so still in my 20's, and i knew more about animals at 17 then he doesnt right now i think.

lunasmom · Sep 27, 2007

Sounds like he was posing as the manager. Perhaps there wasn't a legit one on duty and he figured he would act like one. I use to do that in retail a lot.

I would send a letter or an email to Petsmart with this guy's name and report his attitude with you.

norachelhere · Sep 27, 2007

I know and I was not saying just you. I dont mean for it to be offensive. but a couple other posts came off as he was a bad manager because he is 20. I would have been very upset with his actions too, and I would have probably gotten a name and come back to speak to the head person in charge. (although sometimes that gets us nowhere too. . . )

coco maui · Sep 28, 2007

I just started volunteering at the local rescue shelter here in Naples. I found them after my friends cat had 6 kittens and had no where to take them when they were ready to be adopted. The shelter is partnered with Petsmart here and Petsmart adopts out kittens 7 days a week. The shelter spays/neuters, gives first shots, and keeps the kittens well cared for until it is time for them to find good homes. The cost of adoptions for kittens at Petsmart is $60 dollars which does not even cover the fee for the spay/neuter. Petsmart and my local animal rescue is doing a terrific job giving abandoned animals and unwanted kittens the chance to find a good home when they would otherwise have the chance to.

coco maui · Sep 28, 2007

I forgot to add that although, my shelter does a good job in caring for thier cats and kittens, Not all do and I am glad that you were there to recognize that there is a problem in the store.
Thank you for caring about the kittens and taking action to get the problem solved.

PetSmart

menasmom

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moonlights mom

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lunasmom

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starryeyedtiger

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liza24

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exoticbabee

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menasmom

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norachelhere

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callista

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clairebear

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liza24

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lunasmom

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norachelhere

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coco maui

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