We're still having problems with one credit card company (I won't say who on the public board for liability reasons). Earl called and canceled the card well before the 1 year and annual fees were up. The next billing cycle they hit us with $170 of renewal and annual fees (on a card with a $300 limit, mind you!), and of course the $30 overlimit fee.
He's been trying to call them for 2 weeks and kept getting disconnected. He finally got through today and he has to talk to one person (like he will ever be able to get through to her!) who deals with cancelled cards. He was also told, however, that as long as there is a balance on the card they will charge their annual fees ($70) and renewal fees ($100 - whatever that fee is!).
Is that legal to keep charging annual fees and renewal fees AFTER the card has been cancelled? The annual fee I can maybe see, but we sure as heck didn't renew anything.
Is that legal to keep charging annual fees and renewal fees AFTER the card has been cancelled? The annual fee I can maybe see, but we sure as heck didn't renew anything.