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Pay Pal? URGENT! I am freaking out....

post #1 of 26
Thread Starter 
Ok, I am totally flipping out here!!!! Does anyone here know much about this?

I just checked my mail and theres a pay pal reciept stating a purchase for $47.85....

Heres the problem: I HAVENT ordered anything!!!!! I am freaking out!

Has someone hacked into my acct info?? What do I need to do?

Someone help me!!!
post #2 of 26
Contact the vendor from the reciept and find out what was purchased and when ... then contact pay pal with that info
post #3 of 26
are you sure its not a paypal scam? If you hover over the links, does a web address different from www.paypal.com appear at the bottom?

The easiest way to check is log into paypal and see if there has been an actual transaction (via the history)
post #4 of 26
Quote:
Originally Posted by catloverin_ks View Post
Ok, I am totally flipping out here!!!! Does anyone here know much about this?

I just checked my mail and theres a pay pal reciept stating a purchase for $47.85....

Heres the problem: I HAVENT ordered anything!!!!! I am freaking out!

Has someone hacked into my acct info?? What do I need to do?

Someone help me!!!
Yes, if it's an email, whatver you do, DO NOT click on the link and put in your account information - that's how they steal it.

Go to paypal.com and log in that way. If you've already clicked on a link in the email, then go straight to the paypal website and change your password NOW!
post #5 of 26
I was charged twice for an item I purchased, i e-mailed paypal , they answered my e-mail in about two hours, by the end of the day my money was back in my account
post #6 of 26
It sounds like a scam email. If you do log in thru that email - don't give your personal info (acct#, password etc.)

I would log into your paypal acct and check for activity then email paypal about the scam email.
post #7 of 26
Thread Starter 
Quote:
Originally Posted by lunasmom View Post
are you sure its not a paypal scam? If you hover over the links, does a web address different from www.paypal.com appear at the bottom?

The easiest way to check is log into paypal and see if there has been an actual transaction (via the history)
I havent used it for so long, I dont remember my password...

I wondered if it isnt a scam, but didnt think pay pal did that?
post #8 of 26
It's not a Pal pal scam. It's other people using pay pal as bait. Please be careful. If you find out it's legit then I hope things work out and you figure out what's going on.
post #9 of 26
I agree, do not click on any links in that email. Go straight to the paypal website. Check out your transactions, if there was nothin on there... then I would not worry.

Sweetheart, change your password either way. I would change it for any account you have on the internet, including email. You can never be too safe
post #10 of 26
It's not paypal, it's someone else trying to steal your information. It's really quite simple to do (but I will not post HOW to do it). The emails come in all sorts of shapes and sizes to freak out anyone.

You can recover your password by going to www.paypal.com (don't click on any links in the email ). Click on "Forgot password?" and that will give you directions on resetting the password.
post #11 of 26
Thread Starter 
The email says its for a Digimax 130..whatever that is!?!

And yes it says to dispute this transaction, click on the link, and oops I did, but it wouldnt bring up anything?
post #12 of 26
Quote:
Originally Posted by luvmycat1 View Post
It's not a Pal pal scam. It's other people using pay pal as bait. Please be careful. If you find out it's legit then I hope things work out and you figure out what's going on.
They do the same with bank fraud. Scammers make a website that looks just like the real thing and the link in your email might say www.paypal.com or www.citibank.com or whatever, but when you click on it, it takes to a different website that looks like the real thing.

The email might say something like you have to enter your account details for the account to remain active, or like what you got - you got charged for blah, click here to check the transaction or something like that.

Many many many people don't realise it's fake because it looks so realistic. Basically NEVER click on a link in an email. Always just type in the organisation's actual website yourself.
post #13 of 26
Make sure you run some spyware / antivirus stuff on your PC asap.

Then contact paypal according to the directions mentioned by others ie directly through the site.
post #14 of 26
I bet it was addressed to paypal customer- and not your paypal user name .
They try to get me all the time. I just foward that e-mail to spoof@paypal
I'm not sure if its dot com or what at the end. But that is a sure sign that it is a scam. They don't address it to you personally- they address it dear ebay member or dear paypal customer. Watch out for them!
post #15 of 26
I pray that you didn't click on the link that some of the fake paypal emails send you to "update" your info. If so, you've just given a hacker access to your accout and all info in it.

I'd contact PayPal thru ebay immediately and report it. Not sure what can be done, but PayPal has credit card info among other things.

This is one way you can get your identity stolen (via the credit cards).
post #16 of 26
Thread Starter 
Quote:
Originally Posted by chichismom View Post
I bet it was addressed to e bay member- not your e bay user name.
They try to get me all the time. I just foward that e-mail to spoof@paypal
I'm not sure if its dot com or what at the end. But that is a sure sign that it is a scam. They don't address it to you personally- they address it dear ebay member or dear paypal customer. Watch out for them!
You guys are making me feel so much better~phew!!!

I have a feeling now that it probly is a scam.
post #17 of 26
Quote:
Originally Posted by catloverin_ks View Post
You guys are making me feel so much better~phew!!!

I have a feeling now that it probly is a scam.
Have you contacted paypal about it yet?
post #18 of 26
You did say that you clicked on a link in the email -- if so, then you NEED to contact paypal to make sure your account hasn't been compromised. And like Mark said, you'll need to run some spyware/antivirus software to protect your PC.
post #19 of 26
I get these in my email at least once a week and report every one of them to Paypal. Needless to say, I go through a lot of passwords.
post #20 of 26
If you got an email saying that you purchased something you didn't, odds are its a scammer site trying to steal your paypal info. Usually theres a link in the email leading you to your login page. DO NOT click on that link. It's not really paypal that it's leading you to, it's made to look like paypal, but its really a differen't site waiting for you to type in your login info so they can steal it.

It's best to never follow links in emails. If you need to access your paypal account type the url into your browser, that way there's no possibility of getting scammed.
post #21 of 26
If you're interested in reading more, this type of scenerio isn't necessarily identity theft, even if someone obtained your password information (then its just merely hacking).

However the term is Phishing. You can read about all sorts of phishing scams that are going on at: http://www.antiphishing.org/
post #22 of 26
While its not identity theft, it can lead to it since PayPal has your credit card info and other stuff. Take a look at what's REALLY going on out there. Its scary and its only the tip of the iceberg.

Most people don't even know they are victims for a year or two (if they are lucky). Check out the stuff on the underground buying/selling of info if you don't believe me.
post #23 of 26
That is a phishing scam! DO NOT click the link and enter your information! If you clicked the link, run a virus scan immediately, as well as an adaware scan

Send the email to paypal in accordance with this which I got directly from their help area at their website:

Question :
How do I report a fraudulent PayPal email or website?


Answer :
If you think you've received a fraudulent PayPal email, forward it to spoof@paypal.com and delete it from your email account. If you come across a fraudulent PayPal website, contact our Customer Service team.

For the latest tools to help protect your identity and avoid fraudulent emails, log in to your PayPal account and click the Security Center link.
post #24 of 26
Thread Starter 
I forwarded it to the spoof email
post #25 of 26
Try not to worry everyone here was a great help.

Have you contacted the credit card company or your bank to see if there was a transaction change on your credit card if not you need to let them know the more people involved the better you will be

I had a problem mine different I had ordered merchandise and used paypal it was taking to long for my delivery I checked my paypal account and discovered that my card was charged but had not received my merchandise I contacted paypal and within 1 hr they contacted the Merchant and I received a email from them problem was solved right away and paypal did a follow up with me .
I'm telling you this in hopes that it will help you not to worry to much I think it's just a nasty scam email we seem to all get these now it's out of control and needs to stop.





Quote:
Originally Posted by catloverin_ks View Post
I forwarded it to the spoof email
post #26 of 26
Yeah, there are definitely people out there that are targeting paypal customers. The first one I had scared me, but then I was told a Lexus was charged to my paypal account. Ummm....I had like $30.00 in my checking account. If it could get a Lexus for that then I'll take it!!

I never follow any links from paypal or ebay emails if there isn't anything I had going on at the time. If I get anything in my email, I go straight to the sorce and if it is legitiment (sp?), they will have an email in your account.

I hope you following that link (if you did) didn't hurt you, but I agree with changing you password. Keep an eye on your credit reports and make sure no one accessed that info. It just amazes me what some people can do today!
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