I homeschool my daughter and at the beginning of the school year last year I signed up for a homeschool website. It was $15.99 a month which was really cheap but I didn't want to pay for it during the summer break.
Anyway I have tried to cancel six times now. The only way to cancel is to send an email with the subject of "CANCEL" and then put in the email you want to cancel and to include your first and last name. The website claims it will take two days to process and you will get a confirmation email that it has been cancelled.
I have tried 5 times by email and never got a response. It tried the feeback form as well and never got a response.
I started these requests three weeks before the next billing and continued to send them.
Well this morning they took out payment.
There is only one phone number to call and they are based in Hawaii. I will have to wait until I am at work on Monday as I have no long distance at home.
I am not sure were to go from here. If I contact my debit card company can I dispute the charges and keep anymore from going through?
Any other suggestions?
Anyway I have tried to cancel six times now. The only way to cancel is to send an email with the subject of "CANCEL" and then put in the email you want to cancel and to include your first and last name. The website claims it will take two days to process and you will get a confirmation email that it has been cancelled.
I have tried 5 times by email and never got a response. It tried the feeback form as well and never got a response.
I started these requests three weeks before the next billing and continued to send them.
Well this morning they took out payment.
There is only one phone number to call and they are based in Hawaii. I will have to wait until I am at work on Monday as I have no long distance at home.
I am not sure were to go from here. If I contact my debit card company can I dispute the charges and keep anymore from going through?
Any other suggestions?