Am I being unreasonable here? A few weeks ago I won an ebay auction for some pretty ceramic kitchen canisters. I contacted the seller immediately and agreed the post and packing cost (to my mother as this was a UK transaction), then sent her a cheque. Two weeks later, I had heard nothing, so I emailed, asking if she had received the payment. Another few days, another reminder, and she finally said yes, she had and I would be getting my canisters. I asked my mother to watch out for them arriving. Three weeks later, the parcel arrived, and the largest canister was smashed to smithereens. They had been wrapped in one layer of bubble wrap and placed in a large cardboard box, with 'Fragile' written on the side in ballpoint pen, almost invisible. Since neither the seller nor I had insured them, there was nothing I could do. But I did email her to say that I thought the packing was insufficient and left it to her as to whether she would refund any of my money. Since then, over a week ago, nothing. So I have left some rather negative feedback about poor communications on Ebay, the first time I have ever done that in over 4 years membership. An I over reacting?
post #1 of 15
6/23/07 at 12:50pm