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What to do when you see a "bad" post - Page 2

post #31 of 54
Quote:
Originally Posted by crittermom View Post
I was told to go to H*** and was VERY upset that something like that, after being reported was allowed to remain on TCS.If my children had read that post, which was totally uncalled for, I would NEVER have returned to TCS.There is a word that we are not allowed to use, it is censored, but yet that post was left on for 2 HOURS.I was totally offeneded and appaulled.
Reported posts only go to the Mods in charge of that forum. If they are not online at the time or do not read their emails, they are not aware of the problem.

Quote:
Originally Posted by valanhb
2. OMG - it's BAD!!! Report the post, and if nothing happens it may mean that the mod(s) of that forum aren't online. Send any of us a quick PM, especially if you see us posting elsewhere. We can't be everyone at once, so we likely won't be the first to see a problem post. Also, we may not be where we get the notification emails (I get the notifications at work, since I'm there more than I am home, so evenings and weekends I don't get the emails.)
Heidi has given you the perfect example of what to do if you are in that situation again. I woke up the next morning and had a PM from a member about the thread, but I was sleeping when it was sent.

Please be assured that if a very offensive post is up for a bit after it was reported, it is because we are not aware of it. The Moderators and Admins try to get offensive posts off the board as quickly as possible.
post #32 of 54
Thank you very much for clarifying that!!! I was NOT aware until I reread this, that the Mods are only notified VIA e-mail.I know I for one do not check my e-mails regularly.
From now on, I will NOT us the report button.IMO, it does NO good.
post #33 of 54
Quote:
Originally Posted by crittermom View Post
There were a few mods and even Anne was on when I reported it.
I was very upset about that.I told my husband about it and he actually told me not to bother with coming back.But, I did because the thread WAS pulled.
I am glad that you were bigger (and better) then whoever posted that! You have every right to be upset. I hope that member got a PM from the mods!
post #34 of 54
Quote:
Originally Posted by Crazyforinfo View Post
I don't get the whole point of Mods being on at certain hours and not having access to an email account that the alerts are sent to. I saw 5 mods that night jump off and on in the CL. I thought the whole idea behind using the alert button was to PM the mods, not send an email. If I had known that on this specific night I would have PMed the 5 mods online. After 2 1/2 hours more reports I finally PMed a mod asking when it going to be removed (this mod had just signed on). I am thankful it was removed but what if it was of dire consequences?
Not everyone keeps their e-mail open all the time (I don't). On the board I moderate I usually see the threads (most of our bad posts are spam) and deal with them. Then later, when I check my e-mail, I see the report.

Quote:
Originally Posted by crittermom View Post
I enjoy it here at TCS. Don't get me wrong.I value ALL of my friends here.But, it thought it was totally ridiculous that thread was allowed to stay up for so long. Being told to go to H*** kind of REALLY ____________ me off. There were no PMs saying anything other than the one Mod that I did PM and ask her to PLEASE do something about it.She did and I am thankful for that.
But, I have also reported a post before for foul language.It took 2 or 3 days and 2 reports for it to be changed.
Well, I'm glad it was taken care of (eventually) and that your still here. It's sad that some people have nothing better to do with their time than troll forums and look for people to upset.
post #35 of 54
Quote:
Originally Posted by crittermom View Post
From now on, I will NOT us the report button.IMO, it does NO good.
You are wrong about that. If no Mods were on, and one happened to log into the computer and check their email, they would go to that thread first thing and take care of it. If you just send a PM, they may visit other sites and such before visiting TCS and seeing your PM.
post #36 of 54
If it's a really nasty post I would do both... use the report post button and alert any avaliable mod via PM
post #37 of 54
Ok, I will PM the Mod AND report it.I just dont want to be a pain in the butt about it.But, I do feel that the posts do need something done about them.
Yes, the person in question- WAS dealt with
post #38 of 54
Quote:
Originally Posted by crittermom View Post
Ok, I will PM the Mod AND report it.I just dont want to be a pain in the butt about it.But, I do feel that the posts do need something done about them.
Yes, the person in question- WAS dealt with
Don't feel like a pain... it needs to be brought to their attention and if the mods here are anything like myself (and the other mods I work with) we fully appreciate your care, concern and attention. It's like having extra eyes keeping watch on things. If the members aren't aware and letting the mods know things would go a whole lot longer with out action.
post #39 of 54
Quote:
Originally Posted by crittermom View Post
Thank you very much for clarifying that!!! I was NOT aware until I reread this, that the Mods are only notified VIA e-mail.I know I for one do not check my e-mails regularly.
From now on, I will NOT us the report button.IMO, it does NO good.
It does some good if the mod in question isn't logged into TCS, but is checking her email.

To cover all bases, you could hit the "report post" button, and simply type in "Please check this!", and then go to the forums home page and see whether mods are online, and PM one or two. Although we have our assigned forums, we do intervene when we see or are made aware of a problem in a forum not our "own".

Sometimes one of us is away or having computer problems, so a forum is being monitored by mods not listed as responsible for that forum, and who therefore don't receive the "reported post" emails for it. That was the case with IMO in recent weeks, as I was without home Internet access for close to two weeks due to a telecoms strike, and then was away on a family vacation for a little over a week. Other mods kindly kept a closer watch on IMO , so as not to leave my co-moderator bearing the entire burden.
post #40 of 54
Sometimes when you report a post it isn't dealt with right away because the mods are deciding what to do about it. There were a series of two posts that I thought flagrantly violated the rules about not being viscous to people, but I think the problem was solved without the posts being deleted. It would be nice though to get some follow-up when I report posts. Usually I do but sometimes nothing happens with the post and I never know why.

But our mods/admins/owners do a lot of thankless and hard work, so maybe this thread should be about thanking them for everything they do that makes this sort of thing our biggest worry
post #41 of 54
Quote:
Originally Posted by Zissou'sMom View Post
But our mods/admins/owners do a lot of thankless and hard work, so maybe this thread should be about thanking them for everything they do that makes this sort of thing our biggest worry
Exactly! It's a hard and sometimes dirty job and we all you for doing it!
post #42 of 54
Yes, thank you Mod's for all your work
post #43 of 54
Quote:
Originally Posted by crittermom View Post
Ok, I will PM the Mod AND report it.I just dont want to be a pain in the butt about it.But, I do feel that the posts do need something done about them.
Yes, the person in question- WAS dealt with
Yes they were dealt with indeed
post #44 of 54
One comment on this topic. Report the post and then ignore it. Especially when we have trolls, it only encourages them when you engage with them. Responding to it keeps bringing it to the top of the postings and brings more attention to it.
post #45 of 54
Telling someone to go h**l is seriously not acceptable, but weve had a lot worse i promise you, and some threads have been removed so quickly before any of you get the chance to be upset by them.

Several months ago we had someone post some awful pictures of a kitten which for obvious reasons i won't go into detail. It was a weekend, very late and i was just about to log off when i saw it, and with the help of Karen(abbysmom) we quickly got them off and banned the person before they could cause more upset for yourselves.

Only a couple of members saw them and one of them couldn't sleep that night, and to be honest it took me a while because i couldn't get the images out my head

Like i said earlier during the week i'm on at work from about 8.15.a.m until 4.45.p.m where i can be pm'd during those times.
post #46 of 54
Not only being told to go to H*** but the whole thread was disturbing to me.The things that were posted in the thread were totally rude and offensive.That member should have been banned after his attack on someone before.IMO.
I can take being told to go to that certain place by most people.It was the way he said it, and accused me of something that I had nothing to do with, that really bothered me.And then personally attacking someone I call my friend.
post #47 of 54
Quote:
Originally Posted by twstychik View Post
Exactly! It's a hard and sometimes dirty job and we all you for doing it!
Quote:
Originally Posted by mybabyphx View Post
Yes, thank you Mod's for all your work
Thanks for so openly appreciating our mods. They work very hard at volunteering here despite undeserved heaps of difficulty in their own lives. Apparently, they all have husbands, careers, cats etc., and I've been told they even have to eat and sleep on occasion. We are very fortunate to have them.
post #48 of 54
I think it's safe to say that ALL of us here on TCS appreciate the mods.
post #49 of 54
Quote:
Originally Posted by crittermom View Post
That member should have been banned after his attack on someone before.IMO.
We have procedures to carry out before a full ban. I don't know about the USA but it's similar to the way employers work over here in the UK where you have to have so many warnings before sacking someone so as to give them a chance to try and correct themselves.
post #50 of 54
One night, there were about 3 "icky" threads. I saw the first & reported it. I then saw more were popping up, so I PM'ed a MOD. Actually the MOD got ahead of me & all threads were deleted before I could report them all. I guess I never realized the trash some trolls post on here & it made me a million times more thankful for MODs!
post #51 of 54
Quote:
Originally Posted by Hydroaxe View Post
I've been told they even have to eat and sleep on occasion.
Perhaps I shouldn't admit this, but I sometimes eat while browsing TCS, either during my lunch break at work, or when hubby is working late shift and isn't home for dinner!
post #52 of 54
Thank you so much, mods. You do a great job and I know you guys work hard.
post #53 of 54
Quote:
Originally Posted by katachtig View Post
One comment on this topic. Report the post and then ignore it. Especially when we have trolls, it only encourages them when you engage with them. Responding to it keeps bringing it to the top of the postings and brings more attention to it.
I agree. I read the one thread mentioned a few nights ago and figured it didn't deserve a reply (I didn't know how to report it though..thanks for the info). The next time I checked, there was a full page of replys. I was really hoping it would just drop off the screen. I'm glad it was reported and removed, but I don't understand why people replied. That's what he wanted.

I remember one a few months back where the poster was saying America was evil and are all going to be destroyed. It was gone in minutes. I think the mods are doing a great job!
post #54 of 54
Going back to the earlier part of this thread -- I'm relieved to know that I wasn't the only person who was so deeply upset by the thread about the poor cat dismembered by the poster's dogs. I thought maybe I was wrong for being such a wimp, and ought to be able to handle it... but evidently I'm not the only one.

And I thank goodness for our moderators every day -- for what they do, and for what they have the grace and wisdom not to do. I've never seen any kind of online forum operate so smoothly and justly as this one.
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