John had called the phone company about getting DSL over two months ago. They said it would be 1-4 weeks so they could update the "boxes" to provide the service in our area. Well, it's been over 10 weeks now and we haven't heard from them. Both of us tried to call all day yesterday and couldn't get any information. John just called a different number this morning and was told that "the cabinet on your road is full, we can't help you at this time"... they were supposed to call us when the service was available here and now too many people on our road have it, so we can't get it. He told her that we'd switch our services to a different company (which, unfortunately, he won't actually do).. and she said she'd see what she could do and call back. I'm tempted to call her myself and tell her that if they don't find a way to get us DSL that I'm going to spread the word about them and they'll lose a lot of customers that way, but John won't let me. Sorry, had to vent a little!
post #1 of 7
5/15/07 at 6:08am