When I order something online and I see they offer next day delivery, I imagine they will actually ship it out that day (within reason) and it will be with me by the next day, or at worst case the day after. Why else would you pay $30 extra on shipping?
I ordered software from a company I've never used before on the morning of Friday, the 2nd. I selected and paid for Overnight with Saturday delivery. I check the status that evening and it says "Processing". By last Tuesday they moved it to the status of "In Warehouse" and it's been there since then! What's the point of overnight shipping if it's gonna take 2 weeks to get it out of their place?
I ordered software from a company I've never used before on the morning of Friday, the 2nd. I selected and paid for Overnight with Saturday delivery. I check the status that evening and it says "Processing". By last Tuesday they moved it to the status of "In Warehouse" and it's been there since then! What's the point of overnight shipping if it's gonna take 2 weeks to get it out of their place?