So I got my two kittens about 2 1/2 months ago (wow it's been a long time!) from the Humane Society. At the time of adoption I was told that my black kitten, Nigel, had an umbilical hernea. I was told that it's a very routine procedure to fix the hernea at the time of neutering, so I was to bring both kittens back to the Humane Society about a month later so that they could both be neutered and so Nigel could have his hernea fixed.
Last night I was giving Nigel a tummy-rub and noticed that at about the same place where his hernea *had* been is a big, suspicious-feeling lump. I had noticed something there before but not thought much of it, attributing it to "healing time" etc. So I called the Humane Society this morning to find out what the situation was/if it was something to be concerned about, and they told me that no hernea operation had taken place!
I was so confused that I had nothing else to say, but now I'm MAD. This means that poor Nigel needs to go through ANOTHER surgery (getting put under anaesthetic for a second time, unnecessarily). And I want to know: how did this happen? How could a procedure have been forgotten? You can be sure I'm giving them a call again tomorrow to sort this thing out. I suppose this is my fault in a way, because when I dropped them off/picked them up I didn't emphasize that it was a neutering/HERNEA operation for Nigel, but I assumed (very wrongly) that they knew what they were doing.
Plus, the cost of the neutering was included in my adoption fee for the kittens. As I was told that the hernea procedure was very simple to do while he was under anaesthetic, there would be minimal/no cost to the procedure. Now that he has to have the whole thing done again, I can only assume that there will be a significant fee involved. If this were a condition that occurred after the neutering/had to be fixed on its own I would have been happy to pay for it. But now that it's an additional, unnecessary surgery? Not pleased.
Sorry, but I really needed to get out a bit of annoyance there...
Last night I was giving Nigel a tummy-rub and noticed that at about the same place where his hernea *had* been is a big, suspicious-feeling lump. I had noticed something there before but not thought much of it, attributing it to "healing time" etc. So I called the Humane Society this morning to find out what the situation was/if it was something to be concerned about, and they told me that no hernea operation had taken place!
Plus, the cost of the neutering was included in my adoption fee for the kittens. As I was told that the hernea procedure was very simple to do while he was under anaesthetic, there would be minimal/no cost to the procedure. Now that he has to have the whole thing done again, I can only assume that there will be a significant fee involved. If this were a condition that occurred after the neutering/had to be fixed on its own I would have been happy to pay for it. But now that it's an additional, unnecessary surgery? Not pleased.
Sorry, but I really needed to get out a bit of annoyance there...