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What do you do when you need computer help? - Page 2

post #31 of 42
Quote:
Originally Posted by katachtig View Post
It is always a good day when they give you the error message. I've had enough questions where they say:

Them: My computer gave me an error.
Me: What is the error message?
Them: Don't know, I clicked ok.
Me: What did you do before the error?
Them:
Me:
i would like to have a dollar for each time i have had that same thing happen.
since i do networking i get networking issues,
them: i cant get my wirless laptop on the network.
me: wants the error message.
them: i dont know, i dont have it on right now.
me: can you turn it on and tell me the error
them sure, wait let me put the phone down a cop is behind me(that was a real call)

lol why call if you not at your desk? and able to work on the issue.
post #32 of 42
When I have a computer issue, I just tell DH. When he gets the "Can you fix my computer?" and it's not a really good friend of family member, the answer is "Sure, and I'll only charge you $70/hour, which is still cheap compared with GeekSquad."
post #33 of 42
I tend to be computer geek enough to fix most of the problems I end up with - if I can't fix it, I usually either stump the tech guys too or it can't be fixed. I had a few guys declare their undying love for me in chat rooms after the occaisional "Oh look, a random heat sink and processor" comments...

Too bad I got beat to the t-shirt, I was going to suggest that to you!
post #34 of 42
What do I do when I have a computer problem????

Call one of my 4 computer geek friends - but all of them are specialists in one way or the other...and they usually help coz it gives them a reason to laugh at me...I may be a bit more knowledgeable in things cat but these boys are way over my head when it comes to the computer!
post #35 of 42
Both my husband and I know quite a bit about computers and what we don't automatically know, we can learn. He knows a bit more than I do, but we have different problem-solving styles (he starts with the most difficult possibility, I start with the most obvious). Family and friends will ask, and there are those co-workers that do as well, but that's it.

My husband recently traded his expertise with a lawyer in town. He fixed his computer back-ups (they were failing for some reason) and we got our living will and power of attorney papers drawn up for free. Try striking a deal like that. "I'll help you with your computer, if you'll ...."

I like what my sister-in-law recently asked..."What do people do who don't have you to ask?" heehee I think I know now.
post #36 of 42
Quote:
Originally Posted by Trouts mom View Post
Thats me when I have a computer problem, I call my uncle who is a Web Developer.. Do you think he hates it?
Quote:
Originally Posted by churchi4cubs View Post
Hahah... no, anyone that is cute gets a free pass on computer questions.
And your point is..... Oh, you think she's cute!
post #37 of 42
Quote:
Originally Posted by neetanddave View Post
And your point is..... Oh, you think she's cute!

Maybe a budding TCS romance hmmmmmm????
post #38 of 42
Quote:
Originally Posted by theimp98 View Post
hacking is so much fun Free phone calls anyone?
DOH................yes please !!

oh and my answer to this thread

well I turn it off and wait til DH gets home
post #39 of 42
Quote:
Originally Posted by churchi4cubs View Post
Hahah... no, anyone that is cute gets a free pass on computer questions.
Okay sweet, I'll be sure to ask you the computer questions from now on
post #40 of 42
I know your errr..pain Churichubs!!!

I went to school for web design...somehow got a job in tech support, and now I'm an IT manager, who is suppose to know EVERYTHING about the firewall, the network, emails, internet, computers, printers, phone systems, etc, etc etc etc.

Even iTunes...heck, I just got my first iPod for Christmas, so I'm just learning about this "Pay for music downloads thing"

If its Microsoft related, I just go to their support site. When I find a general question I can't answer, I go to www.tek-tips.com. It covers a whole bunch of topics that can sometimes take time on google. If its not there though I'll google it.

Yes, though, anytime there is something wrong in the house...I'm the fix it. I set up B's Playstation (ok he did help in the end :rollseyes and I was asked to fix the humidifier etc. For some reason he thinks I Have an "Engineer's mind". Nooooo...I did not go to college to be an engineer, so therefore I don't think like one.

Oh and Dad is now giving me payback. All the questions that I asked him as a kid (he use to work for a major IT firm), are now all coming back to haunt me.

I've accepted it though. It's just something you have to accept being in IT. I'm sure doctors suffer the same thing..."I know you're a foot doctor, but can you take a look at my son's ear? I think its infected".

Oh and those that don't know much, well I begin by saying "OK class, let's learn about printers today. Repeat after me: DEE-FAULT PRIN-TER"
*mimics puppet hands* "dee-fault print-er"
post #41 of 42
I ask my husband! He has a BS in Computer Engineering and a Masters in Computer Science. Like you, he didn't learn about Norton in school We used to get "Can you fix my computer?" calls constantly. There used to be multiple computers in various stages of repair around the house at any given time. He finally stopped returning the calls, and we haven't had anyone ask for help in quite a while.
post #42 of 42
Quote:
Originally Posted by AbbysMom View Post
I ask my husband! He has a BS in Computer Engineering and a Masters in Computer Science. Like you, he didn't learn about Norton in school We used to get "Can you fix my computer?" calls constantly. There used to be multiple computers in various stages of repair around the house at any given time. He finally stopped returning the calls, and we haven't had anyone ask for help in quite a while.
I remember your pictures. It made me feel better about the mess I had in that I'm not alone - (soon I hope to make a trip to Eco-cycle and get rid of most of it - if it ever stops snowing here )

I did find at work that if I didn't return phone calls right away, people would eventually figure it out themselves.
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