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I managed to find a list of disciplinary actions by VMB, then located those vets in the licensing database. It contained detailed documents - accusations by the state board. Very useful to see how it's processed, and what patterns to look for in the case.  My goal is to make the state board...

No appetite stimulants. But as you asked, the vet didn't even care about helping her eat. It's not just dilated eyes, it was hypoxia, no breathing and heart beat (the strong heartbeat was a result of some injection), and brain death. 

It's correct. But the form has a dropdown list to charge against a facility (the clinic itself) or a veterinarian. Both the clinic and individual vets are licensed, I checked. Technicians are on the dropdown too, but I don't think there were issues with them in particular. With the first vet...

I'm afraid to think how old my own dentist is, I don't know. His daughter (a dentist too) looks like an "elderly dentist". Their office has top notch equipment, the best stuff around. They even have this machine printing crowns, you don't need a second appointment. Overtime it will probably...

How often do they lose cats to dental and other surgeries in general? I would ask this question. My clinic can say they never lost a cat to anesthesia, as they wouldn't document it as it is. 

Well, vets usually don't tell their age... And people can start a new career at any age.  Our first vet from this clinic was a young woman, but she was very thorough, straightforward and detail oriented, with good attitude. I don't know if she even performs surgeries. The one who prescribed and...

It might've been an overdose, like in this story: http://www.veterinarypracticenews.com/vet-confessions-i-lied-when-a-pet-died/ It looks like those "undiagnosed conditions" and "kidney/liver failures" are code words to cover up mistakes with anesthesia. The most outrageous part is lying to...

Thank you, it's super useful.  I managed to find the VMB regulations and included a reference into my complaint, the parts which were violated. Anesthesia requirements, Minimum standards(competency), Humane treatment (keeping the patient in the clinic with no food, making the patient suffer...

From https://www.avma.org​: "A valid VCPR is a prerequisite for all ELDU" (VCPR = vet-client-patient relationship, ELDU =  extra label drug use) "A Veterinarian-Client-Patient Relationship, or VCPR for short, exists when your veterinarian knows your pet well enough to be able to diagnose and...

Thank you, I'm used to writing professional documentation (not lawyer). After some research, I'm pretty sure it was hypoxia (lack of breath) due to an incident during anesthesia onset. There was a similar human story with Propofol...

Unfortunately, sometimes it's too late, and the only learning option we have is from mistakes.  We already have the full record, as full as it gets when printing it out directly from the system. The procedure missing is not like a page missing, it's JUST MISSING from the record. The record is...

Sorry you have to go through all of this.  I see. I will try to google for insurers combined with the clinic name/owner/address/etc. and see what comes out (I already got something, but not sure). One question. Would it be better if I mail the complaint to the state board, with a signature...

It's a good plan, thank you. I didn't think of Attorney General, but illegal stuff might fall under their jurisdiction. BBB is usually about mediation (I believe), but at this point we don't want to discuss anything with the clinic, a word out (Yelp and such) will be more valuable to other pet...

Well, from what I see so far, it doesn't seem she died from hyperthyroidism or anesthesia complications (although, prescribing the procedure so casually was not cool). As Jim explained to me, the patient was brain dead (not say, Kidney failure), which might happen if there had been some major...

I've already located the state board and prepared a complain over the weekend (not sent out yet), only trying to make it more concise. I wrote down everything as I still remembered details. Now, as I saw the record, just one statement looks sufficient: euthanizing a pet without an owner's...

 I have an update: we've got the record. Thank you everybody for your support and advice.  It sounds pretty appalling: apparently (as the record says) we *verbally* authorized to euthanize our cat upon a Vet's advice (no, we did not). Should it be a solid signed authorization in such cases...

It's a small local business with tons of 5-star reviews on Yelp. I initially read a few negative reviews to see if there were horror stories, there had been no pet deaths compared to other clinics. I researched a little bit over this weekend, and the majority of the positive reviews looked very...

JMarkitell, thank you for the explanation.    The vet said our Kitty had been put on Oxygen and received some injection when she had no signs of breathing and no heart beat. The vet declined to tell when this problem happened. I guess, 1. there was no any breathing tube initially 2. it was too...

Yep, I will absolutely put out a Yelp review. I'm a popular Yelper actually. 

Is it usual practice to keep pets on the premises overnight if they have a surgery next day? Fasting required is only 8 hours, but what's the reason to keep a pet in a cage since 5pm, when the clinic closes at 6pm? Other than owners can change their mind.  They were sloppy with the...