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Thanks, Mandapotpie. I've been refunded and Pretty Litter rep sent me email assuring me my subscription has been cancelled, so I'm going to cut them some slack. They are a small company, and I think they are just having software problems, with not enough employees to deal with complaints. The...

If you google you will find some Emergency vets in your area. I found several -  Animal Aid Egypt Clinic  Emergency Num: 01281990663 and American Vet Center 24HR Emergency on call Mob.# 016 88 77 00 5 I hope they are not too far or too expensive.

That's a lot of questions! :-)  I'm just going to tackle the first, most pressing one, the missing kitty. Gordon is going to be harder to find, because he will likely revert to being feral outside in a new environment. Put out food and water for him. Try to make a hiding place for him - better...

Clearly there is an infection and the cat should see a vet today. This an emergency. Is the cat urinating ok? Does you vet offer options for emergencies - such as recommending a place to take your animal? I would use the option your vet suggests and ask your vet to help with the cost.

Thanks Kat! I just filed a dispute online with the credit card company. It's a shame the Pretty Litter order system is so messed up - it really is not a bad product. But the only way to get it is to order it directly from them by subscription - and then you are headed for some problems if you...

UPDATE on Pretty Litter company/customer service. Unfortunately, it looks like these people are scammers or totally inept at best. Instead of removing a $68 hold on my credit card, as promised, for an order I never placed, they actually went and put and a CHARGE on my credit card for $68. This...

Good move! Keep us posted. I agree with the others who attribute her chillness to being bounced around. It's a great sign she pwas at you for affection. She sure lucked out finding you. :)

Facebook is a good idea but luckily I got response today and they promised to cancel the order and refund credit card. It's not clear whether they have cancelled the subscription, as I'd requested. They seem well meaning, but their system is glitch-ridden. Anyway, now I have about 10 bags of...

As a TNR volunteer I've ended up with a whole gang of cats and use Pretty Litter whenever I'm worried about a particular cat. It's a good a fairly good diagnostic tool, especially for feral/semi feral kitties who are hard to take to the vet. But I have two complaints regarding the product...