A rescue worker suggested it and I asked the vet, he told me he's heard of it helping. I massage from the one end of eye to where it leaks in a circular motion. And yes it made a big difference, his eye constantly leaked now there is no drainage at all. I only massage it for a few seconds twice...
My charlie developed a nasty eye infection about 8 months ago, it cleared up with a round of antibiotics. Since then his eye would keep leaking and it turned out he had a blocked tear duct. We started massaging it twice a day and it no longer leaks unless we dont massage it. just take a finger...